Permanent part-time position working 24 hours per week on a set roster across seven days
Based at Central Goldfields Visitor Centre, Maryborough, Victoria
Classified Band 5A $ ***** per hour plus weekend penalty rates, plus superannuation plus leave loading
About us
Located just a couple of hours from Melbourne, Maryborough sits in the geographical heart of Victoria, with easy access to major regional centres such as Ballarat and Bendigo.
The Central Goldfields Shire combines rich heritage, striking architecture, and a warm, connected community.
With affordable housing, quality facilities, strong employment growth and continued investment across the region, it offers an appealing lifestyle that is both convenient and full of opportunity.
Making a difference
As the Visitor Services Team Leader, you'll play a key role in showcasing everything that makes Central Goldfields a excellent place to visit.
Leading the Central Goldfields Visitor Centre, you'll inspire a team of staff and volunteers to deliver exceptional visitor experiences while promoting the region's unique attractions, events and experiences.
This role goes beyond day-to-day operations.
You'll help strengthen the local visitor economy by supporting tourism businesses, fostering industry partnerships, driving destination marketing initiatives and enhancing the Visit Maryborough and Surrounds brand.
You'll also support and empower a valued volunteer team, creating opportunities for community members to share their local knowledge, connect with visitors and contribute to the success of the region.
Your leadership and passion for tourism will help create memorable visitor experiences, encourage repeat visitation and contribute to the prosperity, vibrancy and connectedness of the Central Goldfields community.
Our ideal candidate
We're looking for an enthusiastic and motivated tourism professional who combines strong leadership skills with a passion for customer service and destination promotion.
Our ideal candidate will bring:
Experience in visitor services, tourism, destination marketing or a related customer-focused environment.
Proven ability to lead, support and develop staff and volunteers,



creating a positive and high-performing team culture.
Strong organisational skills with experience managing operations, administration and competing priorities.
Excellent communication and relationship-building skills, with the ability to engage effectively with tourism operators, event organisers, businesses, community groups and visitors.
Experience delivering digital marketing, website or social media content that promotes a destination, organisation or brand.
A proactive and solutions-focused approach, with the confidence to make decisions, solve problems and drive continuous improvement.
A commitment to delivering outstanding customer experiences and promoting the Central Goldfields region with enthusiasm and professionalism.
This is an exciting opportunity for someone who is passionate about tourism, enjoys working with people and is ready to make a tangible impact on the growth and success of our visitor economy.
Our Values
• Authentic Communication
• Improvement Is Possible
• Collaborative Partnerships
What Central Goldfields Shire Council can offer you?
Central Goldfields Shire Council is a collaborative, community‐focused workplace where our people—our greatest asset—are truly valued.
We champion continuous learning, professional support, and innovative thinking to deliver meaningful outcomes for our community.
With over 210 staff, we're proud of the positive culture we've built together and the commitment we bring to serving our region.
Meaningful work with a dedicated team
Transfer of benefits for employees from other Victorian Councils
Inclusive and safe work culture with strong drive for gender equality, diversity and transparency in fair recruitment and promotion
Work-life balance options - Our flexible arrangements promote work-life balance




Annual salary advancement within Banding through professional development planning
Free counselling and support through our Employee Assistance Program
Selection Criteria
Read the position description carefully—it outlines the key duties, requirements, and the criteria used to select the most suitable applicant.
Unless otherwise stated, addressing allkey selection criteriais mandatory.
Avoid simply stating that you meet each criterion; instead, providespecific examplesthat demonstrate your skills and experience.
Applying for the Role
To download the PD and apply for this job go to: & enter ref code: *******.
Click on the job title that you are interested in to view the full advertisement.
Open the detailed position description by scrolling down to next steps and Click on the Download PD Button
The Position description includes theselection criteriayou must address in your cover letter.
When you're ready to apply, click theApply nowbutton to access the online application form.
Upload yourCVandcover letter/selection criteria responses.
For a smoother process, prepare these documents in advance and save them asPDFsto upload.
If you have further questions about the role or joining our team, please contact Jemma Docherty 04•• ••• 783 .
Applications close at 5.00pm 10 August ****.
Interviews will be conducted the week commencingshortly after the close date.
If you would like to contact our People and Culture team, please email ••••@cgoldshire.vic.gov.au
Central Goldfields Council is committed to providing an inclusive and safe work environment which embraces the diverse backgrounds and experience of all people.
Applicants should be aware that we conduct working with children, police and reference checks to ensure we maintain a safe and inclusive workplace by recruiting the right people.
We are a Child Safe Organisation committed to ensuring the safety, wellbeing, and empowerment of all children and young people.
We have zero tolerance for child abuse and are dedicated to creating environments where children are safe, valued, and heard.
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📌 Visitor Services Team Leader (Victoria)
🏢 Central Goldfields Shire Council
📍 Victoria