Technology Consultant – Seek Advertisement *****
Role:Technology Consultant
Employment Type: Full-Time Permanent
Salary: $71K to 74K + Super + Salary packaging Benefits (up to $15,899 tax-free per FBT year)
Our STAR Values
Sustainable, Transformational, Accountable, Respectful
About TADWA
TADWA is a highly regarded not-for-profit organisation on a mission to improve the lives of seniors and people with disabilities.
We support our customers to live more independently by adapting their homes and vehicles, developing and customising assistive technologies, and helping them connect with the digital world.
We're passionate about delivering exceptional, caring, and practical solutions that make a real difference.
About the Role
Are you a hands-on technology professional who enjoys solving problems, building computers, supporting customers, and working with the latest technology?
Do you want a role where your technical skills have a genuine social impact?
TADWA is seeking a motivated Technology Consultant to join our Technology and Computer Services (TACS) team.
This is a wide-ranging role combining technical support, computer builds and repairs, customer service, and assistive technology in a purpose-driven organisation that supports older people and people living with disability.
Key Responsibilities
Working closely with the TACS Manager and Senior Technology Consultants, you'll be involved in the below.
Workshop Support
Collection of equipment (15kg) such as large servers, networking, large UPS, large printers.
Stacking and unpacking equipment in a standard van with low space.
Maintaining our technology workshop, build room, warehouse and inventory.
Assisting with technology donations,



recycling and stock management.
Sales and Administration Support
Maintaining multiple Sales Channels including online, reseller, and retail.
Maintaining accurate records, documentation and customer information.
Performing technology sales including face-to-face sales.
Contributing to marketing initiatives, reseller relationships and new service opportunities.
Assisting customers with technology purchases, upgrades and refurbished devices.
Supporting volunteers and junior team members through coaching and training.
Technical Support
Building, configuring and repairing desktop computers, laptops and other technology devices.
Providing remote and onsite technical support to home users and small businesses.
Supporting Assistive Technology services, including NDIS and Support at Home participants.
Building and supporting Alert Devices and providing user training.
Assisting with helpdesk operations and customer enquiries.
About You
You'll ideally bring:
A minimum of 2 years' experience in retail, business, online or technical computer sales or Helpdesk technical support.
Qualifications in Information Technology, Computer Science, or a related field, or equivalent TAFE qualifications and/or industry recognised IT certifications.
Experience supporting home users and small businesses with IT issues.




Strong troubleshooting skills across Windows hardware and software.
Experience building, repairing and configuring computers and related devices.
Experience selling or recommending computers, tablets, smartphones or other technology products.
Excellent communication skills with the ability to explain technical concepts in plain language.
The physical capability to safely lift and carry stock items of up to 15kg in a standard van.
Robust organisational skills and the ability to manage competing priorities.
A proactive approach with the ability to work independently and as part of a collaborative team.
A current WA Driver's License.
Desirable
Experience supporting seniors and people with disability.
Forklift Licence
Why Join TADWA?
Purpose-driven work– Make a real, positive impact in people's lives
Values-led culture– Join a team that lives its values every day
Salary packaging– Access up to $15,899 tax-free on everyday expenses
Free on-site parking– Convenient and cost-effective parking available at our office
Employee Discounts and Rewards– Enjoy Savings on a wide range of leading brands, retailers, and services.
Employee Assistance Program– Free, confidential support for you and your family
Supportive Team Environment– Celebrate wins and grow together
Ready to Dive in?
To be considered for this position; please click "APPLY" and submit your resume and cover letter outlining your suitability for the role.
For further information about the role, please contact our Technology and Computing Manager, on *********.
To learn more about who we are and what we do, visit our website: /

📌 Technology Consultant (Western Australia)
🏢 TADWA
📍 Western Australia