Operations & Admin Coordinator (PA + Customer + Marketing Support)
$35 Start - $40 per hour end of 2 months
Read This First (Important)
This is not a "cruise" admin role.
We are a fast-moving business with global customers.
Things change quickly, priorities shift, and you'll often need to figure things out as you go.
Clear structure every day
Being told exactly what to do
This role is probably not for you.
Taking ownership
Solving problems
Being relied on
No two days being the same
Keep reading.
The Role
This role is the backbone of our daily operations.
You'll work directly with the founder and team to keep everything moving.
Some days are admin-heavy.
Some are customer-focused.
Some are logistics.
Some are reactive - where things don't go to plan and need to be solved.
What You'll Own
Customer communication (calls + email)
Customer service experience is preferred but not required
Orders, invoicing, and admin
Supplier coordination and logistics
Stock and international shipments
General problem solving across the business
Occasional support with marketing/admin tasks
What Matters Most
We care more about attitude and ownership than a perfect CV.
You must be:
Reliable - you follow things through
Detail-focused - small mistakes matter
Proactive - you don't wait to be told everything
Practical - you get things done
Calm under pressure - things can move quickly
Have a minimum of 1-2 years administrative or office experience
This Role is NOT for someone who:
Needs structure every day
Prefers predictable work
Wants a purely admin or purely marketing role
***** hours per week (Monday to Friday)
Based in our Elanora home office (small team)
Occasional light hands-on tasks (1-2 hrs/week)
Pay based on experience and ability to operate independently
Australian citizenship or permanent residency required
Key
The first 1-2 months are about learning systems, processes, and how we operate.
This is an admin-first role initially, with the opportunity to grow into more responsibility over time.
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