Family Health Care Mackay Ooraleahas an exciting opportunity for an outstandingMedical Receptionistto join our exceptional team on a Full Time basis.
This is an exciting opportunity to work in a collaborative healthcare setting focused on delivering high-quality patient care.
If you're enthusiastic, professional, and committed to making a positive difference in the community, we'd love to hear from you.
Daily tasks and responsibilities will include:
Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
Maintaining confidentiality while managing patient records.
Processing payments, Medicare and third-party claims and reconciliations
General administration and daily office duties
Duties as required by Doctors and the Practice Manager
To be successful in this role, you will have:
Experience as a Medical Receptionist or similar role is preferred but not required
Ability to work under pressure, multi-task, and prioritise
Excellent communication skills (written and verbal)
Professional, friendly, confident,



and courteous manner
High level of computer literacy
Strong organisational and problem-solving skills
Ability to work in a diverse team and independently
Available Monday to Friday (our clinic is open between 8am-5pm)
GP experience and experience with Best Practice software will be preferred but is not mandatory
What we can offer you:
Access to our Employee Assistance Program for you and your direct family
Capacity to develop/expand your skill base within your areas of interest
Fun and friendly supportive team environment
Flexibility and a great range of hours available for motivated individuals
How to show your interest
Please send a brief introductory letter that addresses why you are seeking a role with us, outlining what you can personally bring to the role, along with your availability.
We look forward to welcoming a like-minded Medical Receptionist to our team.

📌 Medical Receptionist (Queensland)
🏢 Better Medical
📍 Queensland