Membership & Accounts Co-ordinator.
This role is available from 0.6 FTE (three days per week) up to full time, based in Adelaide CBD with occasional out-of-hours work required.
Are you an organised and detail-oriented professional with a passion for customer service and administration?
TiCSA is seeking a Membership & Accounts Co-ordinator to join our dynamic team and support our membership and financial administration functions.
RESPONSIBILITIES
Provide an exceptional level of customer service to TiCSA members and stakeholders.
Assist in onboarding new members and maintaining relationships with existing members.
Support membership retention, engagement, and renewal initiatives.
Contribute to membership growth by supporting recruitment activities, following up prospective members, and promoting the value of TiCSA membership.
Process membership applications, invoices, payments, and financial transactions using Xero.
Assist in reconciliation of accounts and financial reporting.
Maintain accurate member records and support database management.
Depending on experience, this role may also involve high-level board administration and executive support.
ABOUT YOU
We're looking for a motivated and proactive individual who thrives in a fast-paced team environment and has:
Excellent customer service and communication skills.
Strong administrative and organisational abilities.
Financial administration experience, including invoicing and reconciliation.
A high level of attention to detail and ability to manage multiple tasks.
Competency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.




A team-first attitude and willingness to contribute to TiCSA's organisational culture.
DESIRABLE QUALIFICATIONS & EXPERIENCE
Experience with Xero or other accounting software.
Prior experience in membership-based organisations.
Knowledge of the tourism industry.
CRM and database management experience.
CULTURE & BENEFITS
A career with TiCSA will offer you a rewarding experience.
We ensure our employees feel valued, supported, and compensated by providing a range of employee benefits, including:
Wellbeing and professional development opportunities
Flexible hybrid work arrangements
Work anniversary leave day
Free and confidential counselling services
Annual flu vaccinations
The successful candidate must be willing to collaborate on cross-organisation projects, demonstrate enthusiasm to go above and beyond, work outside of traditional office hours when necessary, and occasionally assist colleagues in other areas.
Our team comprises highly committed individuals who strive to deliver above and beyond, driven by a passion for our industry and a deep care for one another, which cements our strong organisational culture.
ABOUT TICSA
The Tourism Industry Council South Australia (TiCSA)



is the peak body for South Australia's tourism industry.
We are a not-for-profit, member-based organisation representing over 1,100 tourism businesses across the state.
Our purpose is to advocate for, engage with, and strengthen businesses to grow South Australia's visitor economy.
We do this by delivering business development programs, training, and events for our members and the broader tourism industry.
TiCSA's Organisation Values - We live by these!
Service Focused – Delivering good outcomes for our members and the broader industry.
Community Builders – Bringing industry together and supporting businesses.
Confident Leaders – Sharing knowledge, growing capability, and providing advocacy.
Team First – Collaboration is at the heart of what we do.
Constantly Learning – We embrace opportunities to learn, improve, and innovate.
More about TiCSA can be found at .
HOW TO APPLY
It's simple– show us your enthusiasm and expertise by submitting your application by clicking APPLY below and ensure your include a Cover Letter & Resume.Applications close COB 15th July ****.
For a confidential discussion about the role, please contact Linda Lacey, on *********.
TiCSA is proudly committed to fostering an inclusive culture where all individuals are valued, respected, and able to contribute their talents.
We encourage applications from people of diverse backgrounds, including Aboriginal and Torres Strait Islander people and those living with a disability.
Please note: Only shortlisted candidates will be contacted and provided with feedback.

📌 Membership & Accounts Co-Ordinator (Adelaide)
🏢 Tourism Industry Council
📍 Adelaide