About this roleAs a Technical Product Analyst, you will perform deep systems and business analysis on a range of systems and business processes you own.
You will shape technical solutions, present these to stakeholders, and work within a software development team to deliver these.This role sits within a large software product team focused on building and supporting new capabilities that are core to our business.
The team is focused on transforming business processes and modernising technology platforms that support policy administration, payment processing, intermediary management, and B2B financial processes.On a regular basis you will:Develop strong domain knowledge, including business processes and systems.Serve as the domain SME.Gather and document business processes for assigned applications and capabilities.Lead business and technical requirements discovery with stakeholders and delivery teams.Conduct technical analysis of APIs, systems, documentation, code, and complex SQL queries.Analyse stakeholder and system data to identify optimal solutions.Contribute to solution design with architects and engineers.Create and maintain technical specifications, user stories, and acceptance criteria.Balance strategic investment with value delivery.Prioritise and maintain the team backlog with the Product Manager and team members.Manage minor incidents, including root cause analysis, stakeholder communication, and prevention recommendations.Facilitate Agile ceremonies across one or more development squads.About youYou are a team player with strong technical and communication skills, enabling you to build effective and fruitful relationships within the software development team and across the organisation.
You are motivated to deeply understand and solve problems and are able to drive initiatives through to completion.Additionally, you will have:3 or more years working in a software development team2 or more years of business or systems analysis experience, or 2 or more years of experience as a software developerStrong technical skills, including experience writing code,



using version control, using deployment toolsExperience working with multi-tier application architectures, including APIs that perform orchestrations, APIs that abstract away legacy complexity, and front-end experiences that consume endpoints from many micro-servicesAn extensive understanding of and experience with using and building REST APIs, exposure to SOAP is a plusStrong analytical, evaluative, and problem-solving skillsA well-developed understanding of the software development lifecycle and agile work practicesThe ability to play a senior role within the product development team – i.e. acting as subject matter expert, leading initiatives, facilitating agile ceremonies and driving initiatives through development to deliveryWe know some people only apply when they meet every requirement.
We're always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we'd love to hear from you!
Who we arenib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships.
We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need.We have a mission and vision of people enjoying better health.
Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives.Diversity,



equity and inclusionWe embrace a flexible working workplace and welcome candidates who reflect the diversity of the communities in which we operate.
We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.nib Group is committed to creating an accessible recruitment process and employment experience.
If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.Working at nibOur hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration.
We're committed to coming together with purpose.Other benefits to support you at work (and play) include:Recent starter benefit to help set up a functional home workspace50% discount on employee health insurance + 35% off travel insuranceThe opportunity to give back to the community through paid leave for volunteering through nib foundationAccess to our nib Well Program and corporate fitness discountsAccess to employee share plans, short-term incentive program and life and salary continuance insurance benefits18 weeks paid parental leave for all recent parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employeesThe fine printAll your information will be kept confidential according to EEO guidelines.
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
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📌 Technical Product Analyst (New South Wales)
🏢 nib Group
📍 New South Wales