Part-time maximum term position (0.6 FTE) to 30 July ****, based onsite at our
Flinders Street Location
Customer service and
administration support to internal stakeholders, and current
and prospective clients
Annual salary is $62,501 +
12% super
Other benefits
include:
Regular performance
feedback and performance review process
Supportive environment
and caring work culture with work/life balance
Cultural
Diversity
Salary packaging (Full
FBT employer) including: superannuation, Novated Leases,
laptops, mobile phones, professional development,
subscriptions and memberships, and briefcases
Flare Employee Discounts
Program
17.5% Annual Leave
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Employee Assistance
Program (EAP)
AMES Australia acknowledges the
traditional custodians of the lands and waters where we live and
work.
We pay respect to their elders past, present and
emerging.
*AMES Australia offers cultural,
ceremonial, and representative leave to support Aboriginal and
Torres Strait Islander employees in observing significant cultural
practices, attending community meetings and ceremonies, and
fulfilling official duties with the First Peoples' Assembly of
Victoria.
About the
position
If successful, you will provide
effective and high-quality administration support to internal
stakeholders.
Working closely with the Coordinators in the
Education Performance Unit, this position contributes to the smooth
functioning of the Education Performance Unit and supports
compliance and quality assurance activities.
To be considered for this
position you will be able to demonstrate the following key
selection criteria:
Minimum of Certificate III
in Business Administration or similar field; and/or At least 1
years' experience in an administration role




Demonstrated ability to
provide administrative support in a funded/contracted setting,
including the ability to communicate with a range of people
(for example, CALD communities and difficult
clients)
Demonstrated knowledge of
various administrative functions in Education programs
including SEE, Skills First, AMEP and ACFE
High level IT skills
including use of online platforms in registering and enrolling
Education clients
Proficient in Student
Management Systems, MS Outlook, Word, Excel, PowerPoint and
Teams
Demonstrated ability in
using online platforms to support clients and client data
reporting
Ability to work with
datasets and maintain data integrity
Accuracy and attention to
detail in data processing and recordkeeping
Ability to generate regular
reports, undertake basic analysis of results and make simple
recommendations to management to highlight concerning
changes
Demonstrated ability to take
initiative, problem solve and take the extra mile to engage
clients
Experience working with
client management systems and/or government reporting systems
(ARMS, Workforce Australia, SVTS, inputting and extracting
data
Possess robust
organisational and time management skills, including the
ability to effectively prioritise tasks from multiple
stakeholders
Exposure to financial
processes, payments and/or petty cash management




Ability to work both
independently and collaboratively as part of a team in a busy
environment
Excellent spoken and written
communication and presentation skills, including Some editing
skills
Ability to maintain manual
and electronic records
Demonstrated attention to
detail
To apply for this
position please submit:
Your current
resume
Cover letter addressing the
key selection criteria outlined above
Applications for this position
will be accepted up to 6PM on Wednesday 15 July
****, however interviews and other selection processes
will commence as suitable applications are received.
About
us
AMES Australia is a statutory
authority which specialises in the delivery of education, training,
employment, settlement and community services to a culturally and
linguistically diverse (CALD) client base.
AMES Australia is committed to
achieving a diverse workforce and strongly encourages applications
from Aboriginal and Torres Strait Islanders, people from culturally
diverse backgrounds and people with disabilities.
For more information about our
commitment to Diversity and Inclusion please click here.
AMES Australia is an Equal
Opportunity Employer and abides by the Occupational Health and
Safety Act.
Applicants must have the right to work in
Australia.
All offers of employment are subject to a satisfactory
police check and provision of a current Working with Children Check
(where required for position).
AMES Australia's Values are:
Responsiveness, Integrity, Impartiality, Accountability, Respect,
Leadership, Human Rights.
Attachments:
- Education Performance Support Officer FINAL July25 J****** v2.pdf

📌 Education Support Officer (Melbourne)
🏢 Ames Australia
📍 Melbourne