31 Jul
|
Important Company of the Sector
|
Adelaide
31 Jul
Important Company of the Sector
Adelaide
Your Next Opportunity
Join a fast-paced, customer-focused Service team where no two days are the same.
We're looking for a proactive and personableService Advisorto join ourRegency Parksite and play a key role in delivering a first-class customer experience within the transport industry.
As the face of our Service department, you'll be the vital link between customers, technicians and internal teams.
You'll manage the service journey from booking to completion — keeping customers informed, work flowing efficiently and standards high.
If you thrive in a busy environment, enjoy building relationships and take pride in delivering exceptional service, this role is for you.
This is a permanent, full-time opportunity offering stability, strong earning potential and long-term growth opportunities within a supportive, safety-driven organisation.
About the Role
In this role, you will:
Be the first point of contact for customers, handling enquiries via phone, email and in person
Schedule service and repair work, prepare accurate quotes and coordinate vehicle check-ins
Liaise closely with technicians and internal departments to provide timely updates and keep work on track
Identify and resolve workflow bottlenecks to ensure efficient service delivery
Complete warranty administration accurately and in line with manufacturer requirements
Build strong,
long-term customer relationships by consistently meeting — and exceeding — service expectations
What We Offer
Competitive hourly rate of $***** – $***** + super, based on skills and experience
Monthly staff support bonusrecognising your contribution
Permanent, full-time employment with hours between7:30am – 3:30pm, Monday to Friday + rotating Saturdays (half day shift)
Comprehensive onboarding withhands-on training, including in-house and manufacturer-led programs
Opportunity to work withglobally recognised brandsin the transport industry
Genuinecareer development and progression opportunitieswithin a growing business
A strongsafety-first culture
Generous employee benefits includinghealth insurance discounts,financial services,novated leasingandEAPsupport
About You
You'll bring:
A customer-first mindset and genuine passion for service excellence
Experience within the automotive industry will be highly regarded
Strong communication skills and the ability to coordinate effectively with technicians and internal teams
Confidence using multiple systems and technology in a fast-paced environment
Excellent organisational and time-management skills, with the ability to prioritise competing demands
Ready to take the next step in your service career?
Apply now and become part of a team that values your skills, supports your growth, and recognises your contribution.
📌 Service Advisor (Adelaide)
🏢 Important Company of the Sector
📍 Adelaide