ABOUT THE ROLE
As a Senior Support Worker at Cram, you'll play a vital role in supporting our Disability Support Workers, at various sites.
Reporting to the Team Leader, you'll work closely with team members, assisting in the delivery of exceptional, person-centred care to empower the people we support.
This role focuses on championing our Human Rights Framework and Person-Centred Active Support model, ensuring that the rights, privacy, and dignity of each person we support remains central to our service delivery.
Key responsibilities include:
Collaborating with DSWs to provide high-quality, person-centred support that encourages participant decision-making and meaningful choice.
Mentoring and coaching DSWs to enhance their skills, reinforce active support principles, and build team commitment to person-centred approaches.
Promoting participant independence by supporting daily living activities, fostering skills for self-care, and providing graded assistance aligned with individual goals
Leading efforts to strengthen community engagement, encourage independence, and advance Cram's strategic vision to enhance the quality of life for participants.
Assisting with rostering, coordinating administrative processes, and managing site assets and participant-specific equipment.
Ensuring respectful, culturally appropriate, and effective communication with participants, families, and support networks.
ABOUT YOU
You have a proven track record of team leadership within a disability support setting, focusing on service quality, participant empowerment, and fostering a team-oriented team culture.




You have experience working with people with high intensity daily support needs and excel at managing high-pressure situations with a sense of calm and confidence.
You have strong communication skills and empathy, and are able to build trusted relationships with Participants, families, and stakeholders.
ESSENTIAL CRITERIA
Demonstrated ability to supervise, coach and support a team to achieve goals.
Ability to work a rotating roster including day, afternoon and weekend shifts within a 4-week roster.
Proven experience working with people who have high intensity daily support needs.
Demonstrated experience in completing individual support plans and assessments.
Demonstrated commitment to fostering participant independence and maintaining strong relationships with both participants and team members.
Strong computer literacy, with Microsoft based programs and attention to detail
Australian Drivers Licence.
Valid Working with Children's Check & NDIS Worker Screen Check.
Evidence of 2 doses of Covid-19 Vaccination.
DESIRABLE
A relevant qualification within Disability support (Cert IV or higher).
If this sounds like you, we would love to hear from you!
Applications close Sunday 23 August ****
Note: We will be looking at applications throughout this time and may proceed with interviews and reach a decision prior to the closure date.
Please direct any questions to: ******
Cram is dedicated to supporting people with disabilities by championing their rights, dignity, and inclusion within every community.
We envision a world where everyone has the chance to live their version of a good life, free from barriers and full of possibilities.
Cram is an inclusive workplace and welcomes applications from people of all backgrounds and experiences.

📌 Senior Disability Support Worker - Practice Lead (Wollongong)
🏢 THE CRAM FOUNDATION | 领英
📍 Wollongong