Job Description: Systems & Project Engineer (MSP)
Location & Workplace
Location:Cairns, QLD (Local applicants only)
Work Type:Full-Time, In-Office (Active, vibrant, and collaborative team environment;not remote)
Hours:Standard business hours, with occasional outside-hours support required for client needs.
Compensation & Perks
Salary:$85,000 - $115,000 base (commensurate with skills and experience)
Culture:Strong social environment with staff camping trips, water skiing, bowling, pizza nights, and BBQs.
Growth:Learning environment with career development opportunities in a fast-growing business.
Role Overview
Microsystems is looking for a versatileService / Project Network and Systems Engineerto join our Cairns team.
In this role, you will handle the design, implementation, maintenance, and high-level troubleshooting of client networks.
You will act as a point of technical drive and priority escalation for critical emergencies, while occasionally assisting the sales team with pre-sales engineering (evaluating architecture and drafting Statements of Work).
️ Key Responsibilities
Client Environments:Support and optimize network environments ranging from 5 to 200+ users.
Deployments:Install, configure, test, and optimize networks, applications, servers, routers, firewalls, switches, and wireless access points.
Consulting & Strategy:Assess client networks, recommend infrastructure improvements (upgrades, rack tidy-ups), and provide strategic IT planning for cloud/hybrid models.
Documentation:Update and create technical documentation, disaster recovery plans,



and IT system guidelines.
In office Travel:Travel to client premises as required for deployments and troubleshooting.
Candidate Requirements
Technical Experience
Experience:2+ years of experience in a Managed IT Services (MSP) environment.
Core Systems:Strong background in Microsoft Server platforms and Microsoft 365 environments.
Tooling:Experience with RMM tools (e.g., Labtech, Kaseya, N-Able) and PSA ticketing systems (e.g., ConnectWise, ServiceNow, Freshservice, AutoTask).
Education:A Bachelor's degree or higher in IT, alongside relevant industry certifications, is highly advantageous.
Required Core Technologies
You will be expected to plan, install, manage, and maintain:
Cloud & Mail:Microsoft 365, Azure, Exchange (Online & On-Premises), Cloud Migrations
Networking:Cisco & Ubiquiti Ecosystems (Firewalls, Switches, WAPs)
Security:Sophos CyberSecurity products
Backup & Storage:Veeam, StorageCraft, Synology BDR products
Hardware:Lenovo, HP, Dell endpoint technologies
Soft Skills & Logistics
Self-Motivated:Excellent time management and a proactive, positive attitude.
Communication:Exceptional interpersonal skills and fluent English (direct client-facing contact).
Licensing:A current Australian Driver's License isessentialfor client site travel.
️ Special Application Note
Attention to Detail Check:The hiring team has requested that candidates explicitly include the phrase"purple monkey dishwasher"somewhere within their cover letter to ensure the full job description was read.
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