Bass Cattle Company is a major, family-driven player in Australian beef, known for its substantial holdings, high-quality Santa Gertrudis genetics, and commitment to modern, environmentally conscious farming methods.
About the Role
The Retail Supervisor is responsible for overseeing the day-to-day operations of the Bass Cattle Station Store, ensuring the delivery of efficient, friendly, and high-quality service to customers and community members.
The role coordinates the work of front-of-house staff, manages stock levels and retail displays, and ensures that all transactions, pricing, and store procedures are completed accurately and in line with safety and security requirements.
Working in a remote community environment, the Retail Supervisor plays an significant role in maintaining reliable access to essential goods, managing customer enquiries and complaints, and supporting a clean, organised, and welcoming store environment.
The position also contributes to staff training, rostering, and development, helping to maintain strong service standards and smooth operations across the store.
Key Responsibilities:
· Oversee the daily operations of the Bass Cattle Station Store to ensure customers receive prompt, friendly service and high-quality goods.
· Respond to customer enquiries, requests, and complaints in person, by phone, and via email, resolving issues professionally.
· Supervise retail and hospitality staff, including preparing weekly rosters, allocating duties, and monitoring performance to maintain service standards.
· Support recruitment processes by assisting with interviewing, onboarding, training, and performance development of new front-counter staff.
· Train team members on store procedures, including handling complex transactions, customer issues, and compliance requirements.
· Manage the POS system and cash-handling processes, including balancing the till, closing procedures, and securing the premises.




· Review returned goods and determine appropriate action, including replacement, refund, or further investigation.
· Monitor stock levels, conduct regular inventory checks, and coordinate ordering to maintain availability and minimise waste.
· Ensure products are correctly priced, rotated, and displayed, including monitoring expiry dates and reducing shrinkage through effective stock control.
· Maintain store presentation and cleanliness by overseeing regular cleaning of shelves, fridges, counters, and public areas.
· Receive and manage deliveries, verify accuracy of goods received, and address any stock discrepancies with suppliers.
· Ensure compliance with workplace health, safety, and security procedures, including safeguarding cash, stock, and store facilities.
· Maintain accurate administrative records and reports using the POS system and Microsoft Publisher, and use Outlook to distribute sales reports and documentation.
· Build positive relationships with local community members by providing welcoming, respectful, and culturally aware customer service.
· Demonstrate initiative in identifying operational issues and supporting continuous improvement in store operations.
Minimum Requirements:
· 1-2 years work experience working as a supervisor in a retail setting
· Ability to work in a remote location
Job Title:Retail Supervisor
Employment Type:Full-time
Hours:40 hours per week, rostered across 5 days including weekends as required.
Location:Epenarra Station and Store, Murray Downs Road, Davenport Ranges
A Very remote Northern Territory cattle station, approximately 210km from Tennant Creek.
Salary:$72,000 - $85,000 plus superannuation commensurate with experience
Benefits:Employer-provided accommodation is available, fully furnished, including electricity, with provision of groceries and household essentials.
Transport from Tennant Creek can be arranged for the successful applicant.
Pay: $72,****** – $85,****** per year
Work Location: In person

📌 Retail Supervisor (Katherine)
🏢 Bass Cattle
📍 Katherine