We're looking for a Business Improvement Advisor to help drive continuous improvement across the organisation.
Working with leaders and teams from across the City, you'll identify opportunities to improve services, streamline processes and strengthen how we measure organisational performance.
This role combines business improvement, data analysis and stakeholder engagement.
You'll work on projects that improve efficiency, support better decision-making and help ensure our services continue to meet the needs of our community.
Location:City of Melville Civic Centre
Salary:$139,****** pro-rata p.a. + 12% Super
Employment Type:Permanent Full Time
What You'll Be Doing
Lead and support business improvement projects and service reviews
Analyse business processes, identify opportunities for improvement and recommend practical solutions
Develop and embed meaningful performance measures and KPIs
Support teams to understand and use performance data to inform decisions
Facilitate workshops and collaborate with stakeholders to improve ways of working
Develop process documentation, including process maps and standard operating procedures
Prepare reports and recommendations for leadership, the Audit, Risk and Improvement Committee and Council
Promote a culture of continuous improvement, accountability and evidence-based decision making
What We're Looking For
You'll be someone who enjoys understanding how organisations work and finding practical ways to improve them.
You're comfortable working with data, building relationships and managing projects from planning through to implementation.
To be successful in this role you'll have:
A current National Police Clearance or willingness to obtain
A tertiary qualification in Business Analysis, Business Improvement, Economics, Accounting or a related discipline
Experience delivering business improvement, process optimisation or organisational change initiatives
Solid analytical skills and the ability to translate data into meaningful insights
Experience developing performance measures and reporting frameworks
Excellent communication and stakeholder engagement skills
Well-developed project management and organisational skills
An understanding of governance, risk management and continuous improvement principles
How to Apply




Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating fulfilment of essential requirements outlined in the Position Description attached.
Closing Date: Thursday, 16 July ****, *****PM AWST.
For further information about this position, please contact: Jess Lawrence, Manager Sustainability & Performance on ************.
If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.
Why The City of Melville?
We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers.
We are proud to be recognised as an Inclusive Employer ********* – a prestigious award that benchmarks workplace inclusion across various diversity areas.
This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives.
In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future.
Why Belong?
Elevate your work experience with the City of Melville's benefits!
Enjoy annual salary increases of 4%, effective each year from 1 July **** to 1 July ****
Enjoy flexible working arrangements that help balance work and life
Stay active with a free LeisureFit membership
Save time and money with free on-site parking
Celebrate your special day with Birthday Leave – no work on your big day!
Access paid parental leave to support your family
Take more time to recharge with 2 extra days of leave plus the option to purchase additional leave (up to 10 weeks off per year)




Benefit from a generous superannuation co-contribution of up to 15.5%
Maximise your pay with salary packaging and novated leasing options
Grow your career with structured professional development and study assistance programs
Look after your wellbeing with wellness initiatives and Employee Assistance Programs
Connect outside of work with a vibrant social club
The City of Melville celebrates diversity, inclusion, and belonging.
We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.
All candidates applying for a position where the use of 'plant and machinery' or driving a vehicle is an inherent requirement of the role and other 'high risk' facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.
We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role.
Please refrain from submitting candidate profiles to our team.
Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.
This collection notice sets out how the City of Melville will manage your personal information.
We will handle any personal information you provide in accordance with the standards set out in the Privacy and Responsible Information Sharing Act **** (PRIS Act).
The City of Melville collects personal information about yourself for the purposes of identification and/or administering your request.
This includes your full name, demographic details such as your age, residential address, contact details and other information relevant to your request.
Some forms also collect sensitive information such as health information, when necessary for completing a service.
If you choose not to provide this information, we may be unable to assist with your request.
The information you provide will only be used for the purpose you have provided it.
Any queries regarding access or correction to your personal information can be directed to our Privacy Officer through ******.

📌 Business Improvement Advisor (Western Australia)
🏢 City of Melville
📍 Western Australia