Office Administrator / Customer Service Coordinator
About Ozzi Marine
Ozzi Marine is one of Australia's leading suppliers of premium marine anchoring systems, specialising in anchor chain, anchors, winches and marine electronics.
We proudly supply marine dealerships, boat builders, chandlery groups and distributors throughout Australia and New Zealand, with exciting plans for continued growth.
We're a fast-growing Australian business looking for someone who wants to grow with us.
If you're organised, enjoy helping customers and want to build a long-term career within a supportive team, this could be the opportunity you've been looking for.
About the Role
This is a varied role that combines administration, customer service and occasional hands-on warehouse duties.
Your primary responsibility will be supporting the Director with the day-to-day running of the business.
You'll prepare quotations, assist customers, process orders, organise freight and help ensure everything runs smoothly behind the scenes.
While this is predominantly an office-based position, we're looking for someone who isn't afraid to roll up their sleeves when required.
From time to time you'll assist with receiving or dispatching chain and helping move products around the warehouse.
We use equipment such as rollers to safely handle our products, so it's not heavy manual labour, but it does require someone who is practical, willing to help and enjoys being part of a team where everyone pitches in.
No two days are the same, making this an ideal role for someone who enjoys variety and wants to become an important part of a growing Australian business.
What You'll Be Doing
Preparing customer quotations and processing sales orders.
Assisting customers over the phone, via email and in person.
Preparing invoices and coordinating deliveries.
Supporting the Director with day-to-day administration.
Maintaining customer records and following up enquiries.
Liaising with freight companies,
suppliers and trade customers.
Assisting with warehouse organisation and stock movements when required.
Helping unload or dispatch anchor chain using our roller systems.
Assisting at industry events and major Australian boat shows.
Contributing ideas to improve systems and business processes.
About You
We're looking for attitude over experience.
You don't need marine industry experience—we're looking for someone who is organised, reliable and enjoys helping people.
You'll likely be someone who:
Has previous administration, office support or customer service experience.
Enjoys working with customers and providing excellent service.
Is organised and pays attention to detail.
Can confidently prepare quotes, invoices and correspondence.
Is comfortable using computers and learning new software.
Enjoys working in a small business where every day is different.
Doesn't mind helping with practical warehouse tasks when required.
Has a positive attitude and enjoys being part of a close-knit team.
Takes pride in getting the job done properly.
Holds a current driver's licence.
What We Offer
Full product training and ongoing mentoring.
A varied role where no two days are the same.
Career progression as Ozzi Marine continues to grow.
Opportunities to attend Australia's largest boat shows.
A supportive team where your ideas genuinely matter.
The opportunity to work with premium marine products recognised throughout Australia.
Why Join Ozzi Marine?
We're building something special.
This is an opportunity to join a growing Australian business at an exciting stage and become an integral part of our team.
You'll work directly alongside the Director, gain exposure to all areas of the business and play an key role in helping deliver exceptional service to our customers.
If you're looking for more than just another administration job—and want a role where you can make a genuine impact while enjoying plenty of variety—we'd love to hear from you.