With sweeping views across The Strand, this is a great opportunity to work in one of Townsville's most loved waterfront locations.
This role is perfect for someone who takes pride in consistently great coffee, enjoys leading a team, and values warm, genuine customer service in a relaxed but busy setting.
About the Role
Lead day-to-day cafe operations
Ensure consistent coffee quality & workflow efficiency
Train, support, and supervise barista & FOH staff
Manage stock and ordering
Maintain cleanliness, organisation, and presentation across the café
Take ownership of the customer experience from first hello to last sip
About You
Previous experience as a Senior or Head Barista
Confident leading and training staff
Bubbly, energetic, and passionate about creating a welcoming atmosphere
Calm, organised, and reliable
Excellent communication and customer service skills
Available for early mornings, weekends, and peak times
What We Offer
Competitive Pay + Great Perks – Discounted lessons, Fitness Passport & more
Supportive and positive team setting
Consistent hours
One of Townsville's best café locations overlooking The Strand




Qualifications (essential to have or willing to obtain)
Blue Card
CPR
First Aid
Food Safety Supervisor Course
About City Venue Management
At City Venue Management, our purpose is simple:
Creating experiences that delight and engage.
Everything we do is guided by our five truths:
Fun and energy are contagious.
New knowledge drives progression.
Collaboration enables creativity.
Simplicity allows agility.
Maturity is not an age.
These truths shape how we lead, how we work together and how we serve our communities.
With more than 44 aquatic and recreation facilities across Queensland and New South Wales, we're proud to create places where people can connect, learn, be active and thrive.
Our Commitment to Child Safety
City Venue Management is committed to providing safe, inclusive and welcoming environments for children and young people.
Successful applicants will be required to hold or obtain a valid Blue Card and comply with our Child Safe policies, procedures and Code of Conduct.

📌 Head Barista (Townsville)
🏢 City Venue Management
📍 Townsville