Retail Operations Manager — AMA Warehouse, Yatala
Location:Based at Yatala Head Office (QLD) with regular visits to our other stores as required.
About AMA Warehouse:
AMA Warehouse is a retail leader in motorcycle gear, parts, and accessories, with three physical stores across Queensland and Victoria and a growing online presence.
About the Role:
A fantastic opportunity for an experienced, people-focused retail leader to support our teams.
You'll lead across our physical store and online operations, providing the leadership and support needed for the smooth day-to-day running of the business.
Your focus will be on driving performance, profitability and culture across the store network.
Key Responsibilities:
Team Support, Coaching & HR:Coach, train, and support your team to perform at their best to ensure customer satisfaction, sales potential and great culture within the business.
Sales Growth, Performance Reporting & Budget Adherence:Lead sales target achievement; monitor and report on store performance metrics to drive continuous improvement against budget and targets.
Process, SOP Ownership & Improvement:Keep our checklists and standard operating procedures front and centre in day-to-day operations.
Bring fresh eyes to existing procedures and suggest improvements that make life easier for the team.
Operational Problem-Solving:Be the go-to person for working through operational challenges as they come up, with a solutions-first mindset, ensuring smooth operation across the business.




WHS Compliance:Ensure WHS compliance and secure work practices are upheld across all locations.
What We're Looking For:
A natural people leader with strong HR skills.
You love coaching and developing people, and you're comfortable having the tough conversations when needed.
Process-driven, with a strong affinity for checklists, SOPs, and consistent execution.
You believe good systems, followed properly, are what make a business run smoothly.
Great attention to detail.
You notice what's fallen through the cracks and help get it back on track.
Follow-through.
You're someone who sees things through to completion.
Commercially sharp, with a strong handle on business numbers.
A track record of resolving operational issues efficiently and calmly.
A knack for observing and improving existing processes.
Experience supporting or managing multiple retail sites.
A track record of driving sales performance through others.
Previous Parts and Accessories or motorcycle industry experience an advantage.
Experience with Retail Express POS advantageous but not essential.
Why Join Us:
This is a genuine opportunity to make an impact in a growing business, working alongside a supportive leadership team who value doing retail well.
If you're passionate about people, process, and helping teams thrive — we'd love to hear from you.
Apply Today:
Apply now to be part of the AMA Warehouse story.
Learn more at .

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