About the Role
Due to growth our Broadbeach clinic is seeking a permanent part-time Senior Receptionist to join their team working 30 hours per week across Monday - Friday 9.00am - 6.00pm.As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience while helping ensure the smooth day-to-day operation of the clinic.
This is a fantastic opportunity for someone who enjoys working with people, thrives in a rapid-paced environment, and is looking to build a long-term career within a growing healthcare organisation.
You'll join a supportive administration team and work alongside a large multidisciplinary group of clinicians, helping deliver exceptional service to our patients and community.
Key Responsibilities
Welcoming patients and managing front desk reception
Answering phone and email enquiries
Scheduling and managing appointments
Processing Medicare, HICAPS and EFTPOS transactions
Managing referrals and clinic correspondence
Data entry and maintaining accurate patient records
Invoicing and debtor management
Diary management and appointment coordination
End-of-day reconciliation
Providing day-to-day support to clinicians and the wider clinic team
About You
We're looking for someone who is:
Friendly, professional and approachable
Highly organised with strong attention to detail
Confident using computers and learning new systems
Able to multitask and prioritise in a busy setting




A strong communicator who enjoys helping people
Reliable, proactive and a team player
Passionate about delivering exceptional customer service
Desirable ExperiencePrevious reception, administration or customer service experience
Experience in allied health, medical, or healthcare administration
Exposure to HICAPS, Medicare billing or practice management software (advantageous but not essential)
Why Join Sports & Spinal?
Supportive and collaborative team culture
Ongoing training and professional development
Career progression opportunities across a growing organisation
Team social events and celebrations
Employee discounts on Sports & Spinal services
Opportunity to make a meaningful difference in patients' healthcare journeys
About Us
Sports & Spinal has been providing exceptional physiotherapy and allied health services across South East Queensland for over 30 years.
We are passionate about helping our patients achieve their goals while fostering a workplace culture built on teamwork, growth, innovation and genuine care.Our values guide everything we do:
Respect All
Innovate for the Future
Collaborate & Grow
Be Memorable
Show the Love
If you're looking for a rewarding administration role with opportunities for growth and development, we'd love to hear from you.Apply now and become part of the Sports & Spinal team.

📌 Senior Receptionist | Broadbeach (Gold Coast)
🏢 Sports and Spinal Group
📍 Gold Coast