About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.
At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do.
We continue to strengthen TAFE Queensland's reputation as a leading provider of high-quality education and training.
Administration Officer – User Choice
This is an exciting opportunity to play a key role in supporting quality student outcomes by coordinating a range of administrative functions within our User Choice team.
Working in a collaborative, dynamic and student & customer-focused environment, you will contribute to efficient business operations, and support continuous improvement initiatives that enhance service delivery across the User Choice work unit.This position reports to the Coordinator, User Choice.
This is a full time temporary fixed-term opportunity to 30 July ****, primarily based at our Ashmore campus.
Key Responsibilities
Contribute to effective and efficient administrative systems, practices and processes to ensure continuity of a quality service to all clients.
Develop strategies and participate in audits to ensure quality of client management functions such as student records.
Provide a range of administrative services utilising various software packages including word processing, spread sheeting, Access databases, Federal Government databases, timetabling software, student administration systems and learning management systems.
Actively participate in administrative reviews and work practice improvements.




Provide supervision and direction to administrative staff within the work area.
Undertake research and development on matters relating to business functions.
Contribute to improvement in business processes and practices.
Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.
How you will be assessed
Demonstrated ability to coordinate and prioritise the delivery of an effective administrative service in an environment of strict and competing deadlines with a focus on quality client service.
Well-developed communication and interpersonal skills including the ability to effectively liaise, consult and negotiate with a broad range of clients and work both independently and within a team.
Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
Well-developed knowledge of and skill in the utilisation of a variety of software packages and of computerised management information systems.
Basic understanding of human resource management issues including occupational health and safety, equal employment opportunity and anti-discrimination as applied in a working environment.
How to apply: Click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal.
Please include a Resume outlining relevant work experience & a Cover letter responding to the "How you will be assessed" criteria above (maximum of 2 pages)
Applications Close: 4:00pm, Friday, 31 July ****
Job Reference Number: TQ********
Job Contact: Rachael Pearce | Coordinator Student Management, User Choice | ******

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