AtFair Dinkum Builds Coffs Harbour, we provide complete end-to-end solutions for customers looking to build quality steel structures, including residential sheds, commercial buildings, garages and carports.
As part of one of Australia's most trusted shed brands, we're committed to delivering outstanding service, quality workmanship, and a seamless customer experience from initial enquiry through to project completion.
We're looking for a motivatedOperations Managerto lead the day-to-day operations of our Coffs Harbour branch.
This is an exciting opportunity to join a growing business where you'll have the autonomy to make decisions and drive operational excellence—all while being supported by proven systems and an experienced leadership team.
About the Role
As the Operations Manager, you'll be responsible for coordinating and overseeing all construction projects from commencement through to completion, ensuring they are delivered safely, efficiently, on time, and to the highest standard.
Acting as the central point of contact, you'll work closely with customers, contractors, suppliers, and our internal team to ensure every project runs smoothly and delivers an exceptional customer experience.
Key Responsibilities
Lead the day-to-day operations of the Coffs Harbour branch
Coordinate and oversee multiple building projects from sale through to completion
Liaise with builders, subcontractors, suppliers and customers
Schedule projects and ensure timelines are met
Order steel building kits using our internal systems
Monitor budgets, project progress and operational KPIs
Ensure compliance with Workplace Health & Safety requirements
Identify opportunities to improve processes and customer satisfaction
Coordinate and deliver building kit components from the warehouse to project sites.
About You
We're looking for a motivated leader who enjoys taking ownership, solving problems, and driving positive outcomes.




You'll be someone who thrives in a rapid-paced environment and takes pride in delivering exceptional customer service.
You'll ideally bring:
Previous experience in an Operations Manager, Branch Manager, Project Manager or similar leadership role
Strong organisational and time management skills, with the ability to prioritise competing demands
Excellent communication and relationship-building abilities
The ability to coordinate and manage multiple projects simultaneously
A proactive, solutions-focused attitude and the initiative to make decisions
Strong attention to detail
Sales and customer service skills, with the ability to identify opportunities and support business growth, while sales won't be your main priority you will be expected to assist and take on sales where necessary
High level of computer literacy
A commitment to delivering outstanding customer service
A good level of physical fitness, as this role includes hands-on operational duties and manual handling.
Forklift Licence, or the willingness to obtain one.
Construction White Card, or the willingness to obtain one.
Experience within the construction, building, steel, manufacturing or trades industry will be highly regarded, however it's not essential for the right person.
Why Join Fair Dinkum Builds?
Work with established systems, processes and a trusted national brand
Join a business with over 25 years of industry success
Enjoy a varied role where no two days are the same
Competitive salary package based on experience
Be part of a supportive network of branches among our Northern NSW group
Work alongside an experienced Sales Consultant to deliver outstanding customer outcomes
Opportunity to make a genuine impact on the continued growth of the business
If you're a hands-on leader who enjoys building strong teams, delivering exceptional customer outcomes, and making things happen, we'd love to hear from you.
Apply now and help lead the future of Fair Dinkum Builds Coffs Harbour.

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