We are a modern private dental practice seeking a Dental Receptionist to join our team.
As the first point of contact for our patients, this role is ideal for someone who enjoys creating a warm and friendly first impression, thrives in a busy environment, and takes pride in delivering exceptional patient care and customer service.
Working closely with the practice manager and clinical team, you will play an important role in supporting both patients and staff in the day-to-day operations of the practice.
Key Responsibilities
Act as the first point of contact for patients, providing a welcoming, professional, and caring experience
Manage front desk operations and patient reception
Coordinate appointments, recalls, and daily schedules
Provide warm and skilled patient communication in person and over the phone
Process billing, payments, and health fund claims
Maintain accurate patient records and administrative systems
Support workflow efficiency and assist with general practice coordination
Liaise with clinicians and dental assistants to ensure smooth daily operations
Assist general administrative tasks
Contribute to a positive, supportive, and patient-focused team culture
Provide versatile operational support,
assisting chairside or in sterilization to maintain seamless patient care during high-demand periods or staffing gaps
About You
Certificate III in Dental Assisting highly regarded
A dedicated team player with excellent interpersonal skills
Cheerful, friendly and well presented
Strong organisational skills with attention to detail
Ability to multitask and work independently
A proactive and solutions-focused approach
Passion for delivering exceptional patient care and service
What We Offer
Part-time role 3 days per week - Monday, Tuesday, Thursday
Supportive and collaborative team environment
Modern private dental practice with a strong patient focus
Opportunity to contribute meaningfully to the growth and culture of the practice
If you are an individual who values patient care, teamwork, and excellence in service, we would love to hear from you.
Please send your resume and a short cover letter outlining your experience and how you would contribute to the practice.
Remuneration will be discussed with the right candidate.
We look forward to hearing from you.
Please note only shortlisted candidates will be contacted.