Our client is a leading provider of pet cremation services in Australia with a national footprint.
This role contributes significantly to providing premium customer service by supporting the Cremation team and Client Field Team in carrying out pet aftercare services in a professional and compassionate manner supporting the company's purpose in "Honouring a Lifetime of Unconditional Love"
Responsibilities:
Customer Service
Assist Truck Driver with unloading of pets
Sorting pets into cool rooms
Handling both private and communal cremations
Milling and preparation of ashes
Liaise with the Client Care and Prep Teams as required
Demonstrate effective and transparent communication with compassion and in a professional manner
Greeting clients at the Crematorium for viewings
Collection of pets from Vet Clinics in region as required
Communicate and follow-up with clients as required
Delivery of pets' ashes to client homes or vet clinics as required
Attend team and company meetings as required
Take personal responsibility for upholding standards relating to presentation, property, hygiene, including prompt reporting of loss, damage, or maintenance needs
Taking responsibility of reporting hazards and risks that may cause harm or injury, and adhering to Health and Safety policies and procedures
Other duties as required aligned to the role's operational requirements
Administration
Maintain and update the necessary records in respect to Cremations performed
Ensure all pets are correctly tagged and accurate weights and information identified
Ensure all tagging and packing is recorded accurately and in a timely manner
Systems & Standards
Manage the QA of ashes
Ensure high standards of cleanliness
If this sounds like the role you've been looking for Apply Now.
Aboriginal and Torres Strait identified candidates are encouraged to apply.To see a full list of our current vacancies, go to
Asquith Workforceis an Aboriginal owned and operated recruitment agency providing permanent, temporary, and labour hire solutions to a variety of industries across all states.
Additional information
Multiple positions
Morisset Location
Temp to perm for the right candidates