We are a well-established general practice with clinics in Gawler and Williamstown.
We are committed to delivering high-quality, patient-centred care to our community and pride ourselves on maintaining a professional, respectful, and supportive environment where teamwork and accountability are highly valued.
The Opportunity
We are seeking experienced and patient-focused Medical Receptionists to join our team.
This role is integral to the smooth operation of the practice and requires a candidate who is confident, organised, and capable of managing competing priorities in a fast-paced clinical setting.
As the first point of contact, you will represent the practice and play a key role in shaping the patient experience.
Key Responsibilities
Provide a consistently high standard of customer service to patients and callers, demonstrating professionalism, empathy, and efficiency.
Manage appointment scheduling in accordance with practice protocols, optimising workflow and minimising delays.
Coordinate patient flow and support clinical staff to ensure efficient daily operations.
Undertake financial administration, including processing payments, receipting, daily balancing, and handling account enquiries.
Maintain accurate and confidential patient records in line with privacy and compliance requirements.
Communicate effectively with GPs, nurses,



and administrative staff to support a cohesive team environment.
Perform general administrative duties including Medicare batching, scanning, and correspondence management.
About You
To be successful in this role, you will demonstrate:
Minimum 1–2 years' experience in a medical reception or similar healthcare setting.
Strong communication skills with a qualified and calm approach under pressure.
Excellent organisational skills with the ability to prioritise and multitask effectively.
High attention to detail and accuracy in administrative tasks.
Confidence using practice management systems and Microsoft Office (experience with medical software Best Practice is highly regarded).
A proactive, team-oriented attitude with a willingness to contribute to continuous improvement.
Sound understanding of patient confidentiality, workplace health and safety, and infection control principles.
What We Offer
A supportive and professional team environment.
Opportunities for ongoing development and skill enhancement.
Flexible employment options (Casual, Part-Time, and Full-Time).
The opportunity to contribute meaningfully to patient care within a respected practice.
Applications are to be submitted via SEEK.
Please note that only shortlisted applicants will be contacted.

📌 General Practice Receptionist (Adelaide)
🏢 Adelaide Road Clinic
📍 Adelaide