At Fall Forward, we're more than a support service—we're a purpose-driven organisation committed to creating meaningful outcomes for children, young people, adults, and families across Indigenous and non-Indigenous communities.
Guided by our values ofIntegrity, Accountability, Leadership and Teamwork, we deliver trauma-informed, person-centred supports across Child Safety, Disability Services, Residential Care, Supported Independent Living (SIL), and Community Access programs.
We are seeking an experienced and passionateLeadership Coordinatorto join our Child safety and NDIS based service.
About the Role
The Leadership Coordinator provides operational leadership across Fall Forward's Child Safety and Disability programs, with direct up-line reporting allowing consistent comfortability within the job-role.
This is a hands-on leadership role responsible for supporting frontline teams, overseeing service quality, ensuring compliance, managing incidents, and driving positive outcomes for participants and young people in our care.
You will work closely with Disability Coaches, families, Child Safety Services, Support Coordinators, Allied Health Professionals, and other stakeholders to ensure safe, high-quality and person-centred service delivery.
Key Responsibilities
Lead, mentor and support Disability Coaches within Fall Forwards framework.
Provide operational oversight of Child Safety Residential Care and Disability Services.
Monitor participant wellbeing, safety, outcomes and service quality.
Oversee incident management, investigations and reporting requirements.
Ensure compliance with Child Safety, NDIS and organisational standards.
Build and maintain positive relationships with families, Child Safety, schools, allied health providers and community stakeholders.




Assist with workforce planning and operational coordination.
Promote a culture of accountability, professionalism and participant-centred practice.
About You
You are a confident and values-driven leader who is passionate about supporting vulnerable children, young people and people living with disability.
You will bring:
Minimum 3 years' experience in Child Safety, Disability, Residential Care, Community Services or Human Services.
Previous experience leading, mentoring or supervising teams.
Strong knowledge of trauma-informed and person-centred practice.
Experience managing incidents, risk, compliance and stakeholder relationships.
Excellent communication, report writing and problem-solving skills.
Ability to work autonomously while contributing positively to a multidisciplinary leadership team.
Essential Requirements
Diploma or Bachelor qualification in Community Services, Youth Work, Social Work, Human Services, Disability Services or related discipline.
Current Blue Card.
Current NDIS Worker Screening Clearance.
Current First Aid & CPR Certificate.
Current Queensland Driver Licence.
Reliable vehicle with comprehensive insurance.
Australian working rights.
Why Join Fall Forward?
Prospect to make a genuine impact in the lives of children, young people and adults.
Join a growing and values-led organisation.
Supportive leadership team and positive workplace culture.
Ongoing professional development and leadership opportunities.
Diverse and rewarding role with opportunities for career growth.
Be part of an organisation committed to creating lasting change within our communities.
At Fall Forward, we believe every person has the potential to grow, thrive and succeed.
To apply, please submit your resume and a cover letter outlining your experience and suitability for the role.
To Grow is to Fall Forward.

📌 Leadership Coordinator – Child Safety & Disability Services (Queensland)
🏢 Fall Forward Claims
📍 Queensland