Join the DOORWORX Team
DOORWORX is a proudly South Australian owned and operated company specialising in the supply, installation, servicing and maintenance of industrial and commercial door systems across South Australia.
As our business continues to grow, we're looking for an experienced Administration Officer to join our friendly and supportive office team.
This is a fast-paced role that requires someone who can multitask, communicate confidently with customers and technicians, and keep our day-to-day operations running smoothly.
About the Role
Your responsibilities will include:
Answering incoming phone calls and customer enquiries
Scheduling technicians and coordinating service and installation jobs
Preparing quotes, invoices and service documentation
Managing customer communications via phone and email
Data entry and maintaining accurate records
Assisting with purchasing and ordering materials
Filing and maintaining office records
General administration and office support
What We're Looking For
To be successful in this role, you'll have:
Previous administration experience within theconstruction, building, trades or industrial services industry
Excellent organisational skills and exceptional attention to detail
The ability to manage multiple tasks and meet deadlines
Outstanding customer service and communication skills
A positive, reliable and proactive attitude
Strong computer skills and the ability to learn new systems
Essential Experience
Microsoft Outlook
Microsoft Word and Excel
Xero
ServiceM8 (or similar job management software)
Highly Regarded
Experience within the industrial or commercial door industry
Experience in steel fabrication or steelwork
Experience scheduling field service technicians
What We Offer
Full-time position (Monday to Friday, 8:00am – 4:00pm)
Competitive salary based on experience
Up-to-date office in our brand-new facility
Supportive, family-oriented team environment
Ongoing training and development
Career progression opportunities within a growing South Australian business
Staff recognition and regular team events
Why Join DOORWORX?
At DOORWORX, we value professionalism, teamwork, honesty and delivering outstanding customer service.
If you're looking for a long-term opportunity with a growing South Australian business where your contribution is valued, we'd love to hear from you.