Additional Information
Job Number ********
Job Category Food and Beverage & Culinary
Location 650 Lonsdale Street, Melbourne, Victoria, Australia, **** VIEW ON MAP
Schedule Full Time
Located Remotely?
N
Position Type Non-Management
The Ritz-Carlton, Melbourne is seeking a dedicated and passionateF&B; Supervisorto support in the daily operations ofThe Ritz-Carlton Lobby Loungeon aFull-Timebasis.
This role is perfect for an individual who excels in a luxury environment, collaboratively ensuring that the highest standards of quality and guest satisfaction are consistently met.
You will assist F&B; Management in overseeing shift operations, supervising employees, and maintaining inventory controls and achieving operational excellence.
Key Responsibilities:
Support F&B; Management in managing daily operations of The Ritz-Carlton Lobby Lounge, ensuring smooth and efficient service across shifts.
Assist in leading, training, and motivating the lounge team to deliver exceptional guest experiences.
Help implement strategies to enhance revenue and guest engagement under the guidance of F&B; Management.
Ensure compliance with local, state, and federal beverage and liquor regulations.
Handle guest inquiries and complaints in collaboration with F&B; Management, ensuring positive outcomes.
Work closely with the culinary team to assist in developing and promoting food and beverage pairings.
Foster a positive and collaborative working workplace, supporting teamwork and professional growth.
Assist in onboarding and training new team members to ensure they are equipped to deliver exceptional service.
About You:
Flexibility to work evenings, weekends, and public holidays as required.
Full-time working rights required.




RSA Certificate required.
Experience in a similar role within a luxury hotel is highly desirable.
Strong teamwork skills
Exceptional communication and interpersonal skills.
Ability to work in a fast-paced environment while maintaining luxury service excellence and attention to detail.
A passion for hospitality and delivering high-quality service.
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years.




We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
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📌 Food & Beverage Supervisor - Lobby Lounge (Melbourne)
🏢 The Ritz-Carlton Hotel Company
📍 Melbourne