About the Role
Helensvale Plaza Medical Centre is a small yet very busy practice that is committed to providing our patients with the highest standard of care in a close-knit team environment.
The Medical Receptionist will provide quality customer service, effective and efficient administration support and you will play an integral role in our overall patient engagement and attendance.
You will be working in a professional setting assisting our patients with a range of complex health related issues.
Position Duties
Booking and confirming patient appointments
Providing efficient and courteous customer service
Providing administrative support to the clinical team
As this is a key front-line role, you must be well presented, welcoming and professional.
General front desk duties
Experience in an administrative role within the healthcare industry is essential.
Management of third-party invoicing and records requests




Process Private invoices to patients
Management of Medicare and DVA claims
Management of the recall system
Essential Selection Criteria
Excellent written and verbal communication skills
Demonstrated computer literacy including proficient keyboard and data entry skills
Ability to work effectively as part of a multi-disciplinary team
Willingness to work across multiple sites if required
Considerable tact and diplomacy and ability to maintain confidentiality
Proven ability to display professional courteous manner when dealing with patients, staff and the general public
Ability to work independently and to demonstrate initiative
To apply
Please apply here if you want to part of this amazing team.
******

📌 Medical Receptionist (Gold Coast)
🏢 Helensvale
📍 Gold Coast