Job no:******
Work type:Permanent
Location:Townsville
Categories:Administration
About the role
Mater Private Hospital Townsvillehas an exciting opportunity for an experiencedAdministratorto join our busy Patient Services Department.
This is apermanent part-time position, working10 hours per week, with the opportunity to pick up additional shifts based on hospital activity and operational requirements.
We are seeking a flexible, reliable and customer-focused qualified who is available to work across a rotating roster, with shifts scheduled between5:45am and 10:00pm, Monday to Sunday.
This role offers the chance to be part of a supportive team dedicated to delivering exceptional service to our patients and visitors.
The Patient Services teams are accountable for the end-to-end patient journey.
These key functions include theatre bookings/administration, patient registration, admissions and customer experience, ward reception, health records, patient billings, public contracts and sessional suites.
Salary range: $***** - $***** per hours plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you'll be doing
Tasks may include but are not limited to;
Coordinating patient admissions, discharges, and transfers
Working collaboratively within an interdisciplinary team to ensure the efficient, accurate, and timely delivery of administrative services
Structuring and managing outpatient clinic appointments
Building and maintaining effective working relationships with consultants
Preparing, tracking, filing, and maintaining medical records
Assisting with patient billing processes
About you




To be successful in this role, you will possess:
Demonstrated ability to work methodically with speed, efficiency, and exceptional attention to detail in a time-pressured environment.
Proven experience working in an administrative role within a medical or hospital environment or extensive data entry experience.
Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems.
Sound written and verbal communication skills with internal and external stakeholders.
Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.
Why join us?
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals.
We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care.
At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
Increase your take-home paywith generous salary packaging options, including meal and entertainment benefits




Grow your careerwith access to industry-leading training and professional development through Mater Education
Wellbeing supportthrough our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing serviceswith a corporate discount on private health insurance
Exclusive discountsacross dining, retail, travel, accommodation (just to name a few!)
Stay activewith unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great foodwith reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger.
Make your move with Mater.
#GETBETTERWITHMATER
Applications close Tuesday 21st July ****–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.
Direct applications only — we are not engaging recruitment agencies at this time.
All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.
Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Advertised:07 Jul **** E. Australia Standard Time
Applications close:21 Jul **** E. Australia Standard Time

📌 Patient Services Officer (Townsville)
🏢 Mater Central Queensland - Rockhampton
📍 Townsville