AtHyundai Material Handling WA (HMHWA), we're not your average forklift company.
We're one of Western Australia's fastest-growing material handling businesses, supplying, servicing and hiring premium forklifts and equipment across mining, logistics, transport, warehousing and heavy industry.
With exciting growth plans, current technology including lithium electric forklifts, and a genuine focus on developing our people, we're looking for someone who wants to build a long-term career—not just find another job.
If you're organised, motivated and enjoy being the person who keeps everything running smoothly, we'd love to hear from you.
About the Role
This isn't your typical administration position.
You'll become the operational hub of our business, supporting our workshop, technicians, customers, suppliers and sales team to keep everything moving.
Every day is different.
You'll coordinate technicians, organise servicing, communicate with customers, liaise with suppliers, support our sales team and help ensure our entire operation runs efficiently.
Most importantly, you'll become someone the whole business relies on.
What You'll Be Doing
Customer Service
Be the first point of contact for our customers
Answer incoming calls
Book servicing and repairs
Keep customers updated throughout repairs
Follow up completed work
Build lasting customer relationships
Operations & Scheduling
Coordinate daily schedules for field technicians
Organise workshop bookings
Prioritise urgent breakdowns
Schedule preventative maintenance
Keep technician calendars running efficiently
Administration
Raise and close service job cards
Process purchase orders
Enter supplier invoices
Prepare warranty documentation
Maintain accurate service records
Support the smooth operation of the business
Parts Coordination
Order service parts
Follow up supplier deliveries
Allocate parts to technicians
Coordinate incoming deliveries
Help minimise equipment downtime
Sales Support




You'll also play an important role in helping our business continue to grow.
You'll:
Follow up website enquiries
Qualify customer enquiries
Book appointments for our sales team
Update our CRM system
Identify customers who may benefit from replacing ageing equipment
Don't worry—you won't be expected to sell.
Instead, you'll simply identify opportunities and pass them on to our experienced sales team.
What We're Looking For
Experience is great...
Attitude is even better.
We're looking for someone who is:
✔ Organised
✔ Friendly and approachable
✔ Confident talking with customers
✔ Motivated to learn
✔ Comfortable using computers
✔ Able to juggle multiple priorities
✔ A team player who enjoys helping others
If you've worked in administration, customer service, hospitality, retail, scheduling or logistics—that's fantastic.
If not,we're happy to train the right person.
Why Join HMHWA?
This is where we think we stand out.
We genuinely invest in our people and create opportunities for long-term careers.
You'll receive:
Full on-the-job training
Career development opportunities
Supportive and approachable management
A modern and growing workplace
Opportunity to work across multiple areas of the business
Stable, full time employment
Competitive salary based on experience
A positive team culture where your ideas are valued
The chance to be part of one of WA's fastest-growing material handling companies
As our business continues to grow, so do the opportunities for our team.
We believe in promoting from within wherever possible.
This Role Is Perfect For Someone Who...
Wants to build a long-term career rather than just have a job.
Enjoys being organised and solving problems.
Likes variety—no two days are the same.
Wants to learn about operations, customer service and business.
Is ambitious and wants opportunities to grow into leadership or management.
Ready to Join Us?
If you're looking for a career where you'll be supported, challenged and given opportunities to grow, we'd love to hear from you.
Apply now and become part of the HMHWA team.

📌 Service Administrator (Western Australia)
🏢 Hyundai Material Handling WA
📍 Western Australia