About the Company
Aspen Pumps Asia Pacific is a leading manufacturer and distributor of HVAC components, specialising in high quality pumps, accessories and solutions for the global HVAC market, supporting customers across the Asia Pacific region.About the Role
This role combines technical support, product management, supplier liaison and customer engagement.
You'll work closely with international suppliers, internal teams and wholesale customers across Australia and New Zealand to help grow the product range and provide technical expertise across the business.
This isn't an outside sales role.
It suits someone who enjoys solving technical problems and developing products, with customer facing work as part of the mix rather than the main focus.
The role is mostly office based, with some customer visits, product training and occasional interstate and Recent Zealand travel.
Key Responsibilities
Support product development, selection and range expansion
Work with international suppliers on new product design, improvements, specifications and launches
Provide technical support to sales, customer service and management teams
Assist with product testing, quality assurance and technical documentation
Develop training materials, technical guides and sales support resources
Conduct customer visits and deliver technical training where required
Support the commercial team with technical expertise during customer meetings and new product introductions
Monitor industry trends and identify opportunities for new products
About You
Experience in the refrigeration, air conditioning or HVAC industry, with a trade qualification or strong technical background
Sound knowledge of refrigeration components and installation practices
Background in technical sales, applications engineering, product management or technical support
Strong communication, presentation and relationship building skills
Commercial awareness and understanding of the wholesale HVAC/R market
Well organised with the ability to manage multiple projects at once
Current driver's licence and willingness to travel occasionally
Highly Regarded
Supermarket refrigeration or HVAC/R wholesaler experience
Experience liaising with overseas manufacturers
Product development or management experience
Experience preparing technical documentation or delivering product training
Adelaide based, though not essential for the right candidate
Benefits
Competitive base salary plus super plus car allowance
Growth and development opportunities
Mentorship from experienced industry leaders
Autonomous role with control over your day
If this sounds like a role for you clickAPPLY!
We would love to receive your application.
Have questions?
Reach out to Josh @ EGM Recruitment