About the role
Elliots Fire and Safety Services is seeking aBranch Assistantto join our South Geelong VIC office on afull-time basis.
This role is integral to supporting our team and ensuring smooth day-to-day branch functionality.
You will work closely with the branch management and technicians to facilitate efficient client service delivery and maintain strong administrative standards.
This is an excellent opportunity to develop your career within the fire and safety industry whilst supporting a dynamic, growing team.
Key responsibilities
Providing administrative and coordination support to the branch administration team
Assisting with customer enquiries, quotations and order processing
Maintaining accurate records and databases for client information and services
Scheduling appointments and managing the branch calendar
Coordinating communication between clients, staff and other departments
Monitor stock controls, process deliveries and prepare orders
Contributing to branch cleanliness, safety and professional presentation
Assisting with general clerical duties including filing, data entry and phone management
Supporting the branch team to achieve targets and customer satisfaction
What we're looking for
Strong organisational and time management skills with the ability to manage multiple tasks
Excellent written and verbal communication abilities
Proficiency with Microsoft Office applications and general computer literacy
A professional and courteous approach to customer interaction
Attention to detail and accuracy in administrative tasks
Ability to work collaboratively within a team environment
Reliability and commitment to meeting deadlines




Previous experience in an administrative support or coordination role (preferred)
Knowledge of or interest in the fire and safety industry (beneficial but not essential)
A willingness to learn and develop your skills within a growing business
About us
Elliots Fire and Safety Services is a dedicated provider of fire and safety solutions across Western & Central Victoria.
We are committed to protecting businesses and communities through high-quality products, services and expertise.
Our team is passionate about delivering excellent customer service and maintaining the highest industry standards.
We pride ourselves on our professional approach, reliability and commitment to safety innovation.
What we offer
Working at Elliots Fire and Safety Services, you will join a supportive and professional organisation that values its employees.
We offer a market-competitive salary package commensurate with experience, a positive workplace culture and opportunities for professional development within the fire and safety sector.
We are committed to creating an inclusive workplace where all team members can thrive.
We encourage applications from candidates of all backgrounds and will provide reasonable adjustments where needed to support your success in the recruitment process and beyond.
Apply now
If you are an organised, enthusiastic professional seeking a rewarding role in a growing business, we would like to hear from you.
To be successful your application must include a cover letter and a current CV outlining your relevant experience and why you are interested in joining the Elliots Fire and Safety Services team.
Successful Candidate will be required to obtain current National Police Check & Working With Children Check.

📌 Branch Assistant (Warrnambool)
🏢 Elliots Fire and Safety Services
📍 Warrnambool