Office Administrator / Accounts Assistant
About Us
We are a family-owned and operated wholesale business specialising in automotive tools and accessories, based in Yarrabilba, Queensland.
As a growing Australian business, we pride ourselves on providing exceptional customer service while fostering a supportive, respectful, and team-oriented workplace.
We believe our people are our greatest asset and are committed to maintaining a positive, inclusive environment where teamwork, integrity, and mutual respect are at the heart of everything we do.
About the Role
We are seeking an organised and motivated Office Administrator / Accounts Assistant to join our growing team.
This is a diverse, hands-on role that combines customer service, administration, and entry-level receivables responsibilities.
Reporting directly to management, you will play an important role in supporting the day-to-day operations of the business while developing your skills in accounting and office administration.
This position offers genuine long-term career progression into broader finance and administration responsibilities.
Key Responsibilities
· Answer incoming telephone calls and provide exceptional customer service.
· Process customer orders accurately and efficiently.
· Allocate and reconcile incoming customer payments in Xero.
· Follow up outstanding customer accounts via phone and email in a professional manner.
· Maintain accurate customer records.
· Prepare and update spreadsheets using Microsoft Excel.
· Assist with reporting and maintaining business records.
· Provide general administrative support.
· Contribute to the smooth day-to-day operation of the office.
Employment Options
We understand that different candidates have different preferences, so we're offering two employment options:
Option 1 – Full-Time Casual
· $***** per hour plus superannuation
· Monday to Friday, 9:00 am – 5:00 pm




Option 2 – Full-Time Permanent
· $70,000 per annum plus superannuation
· Monday to Friday, 9:00 am – 5:00 pm
· Paid annual leave and personal leave in accordance with the National Employment Standards
Both positions are based at our Yarrabilba, QLD warehouse.
About You
To be successful in this role, you will have:
· Excellent attention to detail and a high level of accuracy.
· Strong organisational and time management skills.
· Qualified communication skills with an excellent phone manner.
· Confidence using computer systems and the ability to learn new software quickly.
· A willingness to learn accounting processes and develop professionally.
· The ability to work independently while contributing positively to a team environment.
· A proactive attitude with strong problem-solving skills.
· Previous experience in administration, customer service or office support (preferred but not essential).
· Previous experience using Xero or other accounting software (preferred but not essential).
· Solid Microsoft Excel skills, including confidence using basic formulas, sorting and filtering.
Experience with basic funcitons will be highly regarded.
What We Offer
· A friendly, supportive and respectful team environment.
· On-the-job training and ongoing professional development.
· Genuine career progression into accounts and finance.
· Stable employment with a growing Australian wholesale business.
· Staff discounts across our product range.
· Modern office facilities in our new Yarrabilba warehouse.
· A workplace where your ideas, initiative and contribution are genuinely valued.
If you're highly organised, enjoy working in a varied office environment, and are looking to build a long-term career with a growing Australian business, we'd love to hear from you.
Apply today and let us know whether you are interested in the Full-Time Casual or Full-Time Permanent employment option.

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