Tequila Sunrise Hostel is hiring a Full time Business Analyst role in Surfers Paradise, QLD.
Apply now to be part of our team.
Requirements for this role:Looking for candidates available to work:Mon morning
Mon afternoon
Tue morning
Tue afternoon
Wed morning
Wed afternoon
Thu morning
Thu afternoon
Fri morning
Fri afternoon
2-3 years of relevant work experience required for this role
About Us
We are a rapidly growing hostel and hospitality group operating six properties across Australia and one international property in Guatemala.
Our business accommodates thousands of guests each month and employs over 100 staff across operations, reservations, finance, marketing and customer service teams.
As we continue to expand, we are seeking an ICT Business Analyst to support the implementation, integration and optimisation of business systems across our group.
The Role
Reporting to the Directors, the ICT Business Analyst will analyse business processes, identify technology improvement opportunities and deliver system solutions that improve operational efficiency, financial reporting and guest experience.
Key Responsibilities
Analyse existing operational and financial business processes across multiple properties.
Gather and document business requirements from management and operational teams.
Design and implement technology solutions that improve efficiency and reporting.
Lead business system implementation and integration projects.
Develop dashboards and management reports using operational and financial data.
Analyse occupancy, revenue, labour and performance metrics to support decision-making.
Coordinate with software vendors and third-party technology providers.
Develop functional specifications and business process documentation.
Train staff in the use of new business systems and procedures.
Identify opportunities for automation and digital transformation.
Support system upgrades, testing and deployment activities.
Ensure consistency of business processes across all properties.
Skills & Experience
Bachelor's degree in Information Technology, Business Information Systems, Accounting, Finance or related discipline.
Minimum 3 years' experience as a Business Analyst, Systems Analyst, ERP Consultant or similar role.
Experience gathering business requirements and translating them into system solutions.
Experience preparing functional specifications and business documentation.
Solid analytical and problem-solving skills.
Experience with ERP, finance or hospitality management systems highly regarded.
Experience delivering end-user training and stakeholder engagement.
Excellent communication and project management skills.
Desirable
Experience with SAP, Oracle, Microsoft Dynamics or similar ERP systems.
Experience in hospitality, accommodation or tourism industries.
Experience with reporting and business intelligence platforms.