At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About The Role
The purpose of this role is to connect with a high volume of recent and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business.
Role Type:Permanent, Full time
Role Location:83 Pirie Street, Adelaide SA ****
Work Hours:Permanent Full Time (40 Hours/week)
What will your day look like?
As a Customer Engagement Specialist you will be accountable for:
Actively pursuing existing small business customer leads
Providing high quality customer service and solutioning to a wide portfolio of small business customers
Applying a broad understanding of product application
Building and maintaining a strong internal network
Meeting and exceeding performance targets
Outbound leads-based calling to existing and new small business customers
Referrals to specialist teams
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Business Development:
The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact.
Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities.
This includes identifying, planning for, tracking and resolving dependencies.
You're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Job Posting End Date
06/07/2026, *****pm, (Melbourne Australia)