About Bosta: Launched in ****, Bosta is an overnight delivery provider for E-commerce companies in Egypt.
Leveraging technology to empower businesses is what we do best.
Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way.
Businesses can track and connect with couriers and follow up on their orders - all in one system.
About the Role :
To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams.
The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.
Job Code :
****OPER-349
Job Responsibilities:
Receive the new pickups closed in bosta flyersEnsure that the tracking number was written correctly on the flyer with the marker by the couriers.
Receive the shipments(current pickups) on the system and add the tracking numbers on the "Receiving Pickups" sheetArrange day-to-day dispatch of the shipments and sort shipments based on delivery addressesAdd the cash collection and Refund shipments to the courier's routes.




Send the routes directly to the stars' AppReceive the undelivered shipments on the system and the productivity sheet as wellGet the receiver's signature and IDs# on delivered shipments with Zero CodGet hard copies of returned shipments signed by the businessMonitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basisMake a verification call on the undelivered shipments or" Canceled" shipments on a daily basisCancel the refused shipments on the system.
Transfer the canceled orders after exceeding holding period at the hub"24 hours" to sorting facility team through" Transfer to Hub" Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipmentsPerforms related duties as required
Job Qualifications:
6 months to 1 year of experience in logistics field, in e-commerce or shipping industryOnly graduates are eligible for this role
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.

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