Technical Production and Operations Officer
Work type
Permanent Part Time
Location
Department
Community Strengthening
Band 4 - $75,804 - $80,333 per annum, pro rata (plussuper)
About Us
Located 35km to the southeast of Melbourne, GreaterDandenong City Council covers 129 square kilometres and has a population ofover 169,000 people.
The central activities district is Melbourne's secondlargest retail and commercial centre and includes large shopping complexes atDandenong and Keysborough as well as the highly popular Dandenong Market.
Greater Dandenong City Council is the most culturallydiverse locality in Australia, with residents from over 150 differentbirthplaces, nearly two-thirds of whom were born overseas.
Key industriesinclude manufacturing, health care and social assistance, retail trade,wholesale trade and transport.
We are a progressive organisation of exceptional characterthat offers a dynamic and rewarding work environment to approximately 900employees.
We recognise that our staff are vital to the delivery of excellentservice to our community and the achievement of our long-term vision.
We investin the development of our people, and we strive to be a workplace that isrespectful, engaged, accountable, creative and honest.
About the Role
There is an amazing opportunity to work in our TechnicalProduction and Operations team, within our Cultural and Community Hub team.
It's an exciting time to join a team, and be a part ofchange and growth, while delivering high quality technical, production andoperational services across cultural, civic and communityvenues.
The role is responsible for:
Assisting in the coordination of hirers tounderstand their technical requirements, to achieve optimum satisfaction levelsfor their performance and the audience.
To supervise technical support staff as directed.
To provide excellent technical and customer services for performances, functions and events at all cultural and community hubs.
Ensure a safe and clean environment is providedfor all events.
Ensure all equipment is well maintained, auditedand set up and running smoothly for events.
About You
The successful applicant will have solid knowledge of thetechnical industry, be passionate about working with a variety of communitygroups, stakeholders and clients to deliver exceptional technical outcomes.
You will need these essential qualifications (orexperience),



knowledge and skills to carryout this position:
Diploma or certificate in technical field, or specialist technical qualifications with limited work experience, or lesserformal qualifications with demonstrated relevant work skills in technicalservice and support for functions or events.
Demonstrated experience in the technicaloperation of a live theatre, performing arts centre, community venues, acrossTheatre Lighting, Sound or Staging.
Demonstrated ability to support technical staff.
Proven experience working within a small teamenvironment, contributing to both group and individual work goals.
Must be ableto work flexibly across a range of hours, including availability for overtimeand time-in-lieu (TIL) where required.
Basic knowledge of Yamaha Audio, CrestronControl Systems, and Osys Audio Processors, exposure to Dante Audio Networkingand familiarity with NDI Video Environments.
Desirable qualifications include, test andtagging, rigging and working at heights.
Demonstrated ability to deliver exceptionalcustomer service to clients and hirers from a diverse background, addressingtheir technical and logistical needs with professionalism and courtesy, while resolving minor technical issues
Experience in providing support and guidance toclients regarding technical requirements, ensuring a smooth and positiveexperience before, during, and after events.
Demonstrated ability to use a variety of MSsoftware, as well as Council's booking systems.
Well-developed written and oral communicationskills to effectively communicate with clients, hirers, and team members from diverse backgrounds.
Please ensure you address the key selection criteriaoutlined in the position description as part of your application.
You may be required to undertake practical testing,work preference profiling / psychometric testing, functional capacityassessment (physical) or aptitude testing.




The successful candidate will be asked to produce aclear Working with Children Check and will be asked to consent to a nationalpolice check (and where relevant an 'international criminal history check'),subject to the operation of spent conviction laws.
Please note that people withcriminal records are not automatically barred from applying for this position.Each application will be considered on its merits.
Benefits of working with us
Council believes in providing an environment where staffthrive, both in the work they do and in how they learn and develop as peopleand professionals.
Our workplace has an inclusive and diverse culture whichencourages innovation and supports your work and life balance.
There are plentyof opportunities to learn, develop and grow your career within our expandingand diverse organisation.
Our perks include
Competitive salary
Salary sacrificechildcare (where available)
Flexible workingoptions supported including hybrid work
Access to learning& development programs including study assistance
Reward &recognition; programs
Access to our supportand wellbeing programs
A vibrant social club
For more informationabout our benefits, please visit our careers page:Working with Us
Council will consider flexible working arrangements for all positions.
We embrace our diverse community and encourage applicationsfrom everyone including people of Aboriginal & Torres Strait Islanderbackground, people of diverse sexual orientation and gender, people fromculturally and linguistically diverse backgrounds, and people of varied age,ability, and faith.
Council will give due consideration to any workplaceadjustments to accommodate the needs of any prospective or existing staffmember.
Council is committedto providing an inclusive and welcoming environment and promoting culturalsafety and wellbeing for children with zero tolerancefor child abuse and harm.
If you require any accessor reasonable adjustment at any point throughout the recruitment process, thenplease do let us know by contacting the listed Hiring Manager – your experiencetruly matters to us.
Keep up with what's happening in Greater Dandenong
Greater Dandenong City Council acknowledges the Traditional Custodians of this land, the Bunurong People, and pays respect to their Elders past and present.
We recognise and respect their continuing connections to climate, Culture, Country and waters.
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📌 Technical Production And Operations Officer (Melbourne)
🏢 Greaterdandenong
📍 Melbourne