Practice Lead (Medical Reception Team Lead) – Psychology Clinic (Western Australia)

Practice Lead (Medical Reception Team Lead) – Psychology Clinic (Western Australia)

31 Jul
|
Clear Health Psychology
|
Western Australia

31 Jul

Clear Health Psychology

Western Australia

Practice Lead | Full-Time | Fremantle, WA
Immediate start available
Lead a busy, growing psychology clinic in Fremantle.
Join WA's largest private psychology network and step into a hands-on leadership role combining front-of-house, team leadership and clinic operations.
Full-time | Career progression | Supportive team environment | Competitive salary based on experience
The Opportunity
We're looking for a confident and experiencedPractice Leadto oversee the day-to-day operations of our busy Fremantle clinic.
This is ahands-on leadership rolewhere you'll be the face of the clinic, supporting clinicians, leading the admin team, and ensuring everything runs smoothly behind the scenes.
You'll suit this role if you enjoy working in a fast-paced environment, take ownership, and can balance people leadership with high-level admin and operational responsibilities.
Key Responsibilities
Lead front-of-house operations and create a welcoming client experience
Manage clinician diaries, scheduling and clinic flow
Oversee billing, Medicare, and funding processes (e.g. NDIS)
Support and lead the admin team (rostering, training, onboarding)
Coordinate referrals and manage client enquiries
Work closely with Clinical Director and Operations
Monitor clinic performance (utilisation, gaps, reporting)
Ensure compliance, privacy and day-to-day clinic standards
About You
Experience in medical/allied health administration (2+ years)




Previous leadership or senior admin experience (2+ years)
Confident managing a busy front desk or clinic environment
Strong understanding of Medicare billing (CorePlus a bonus)
Highly organised with strong attention to detail
Calm under pressure and solutions-focused
Great communicator who can support both clients and clinicians
Current First Aid (or willingness to obtain)
Valid National Police Clearance (within 2 years) or willingness to obtain
Current Working With Children Check (WWC) or willingness to obtain
Current NDIS Worker Screen Check (WSC) or willingness to obtain
Full Australian work rights
About Clear Health Psychology
Explicit Health Psychology (CHP) is Western Australia's largest private psychology network with 18 clinics and 230+ clinicians delivering evidence-based care to individuals, families, and organisations across the state.
We're scaling quickly and investing in exceptional people, systems and clinics to lift access to quality mental health support.
What We Offer
Clear pathway into senior leadership and operations roles
Support from an experienced Operations team
Ongoing training and development (systems + leadership)
Stable, growing organisation with 18 clinics across WA
A genuinely supportive and team-focused environment
Meaningful work supporting mental health in the community
Ready to apply?
Apply directly via SEEK or email your CV and a brief cover letter ******

📌 Practice Lead (Medical Reception Team Lead) – Psychology Clinic (Western Australia)
🏢 Clear Health Psychology
📍 Western Australia

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