At AMA Collision Arundel, we are a large, spacious facility leading the way in high quality collision repairs.
Our team of 42 includes long serving team-members complimented by a new crew coming through.
Our specialist team completes all repairs from small to large and our new fully equipped site includes 4 Spray Booths, 4 Car-O-Liner systems, 3 Spot Welders and 6 front draft Prep bays.
Great staff facilities including secure onsite staff parking, large lunchroom, coffee and vending machines and weekly staff lunches!
The Opportunity
We have an exciting opportunity for an experienced Customer Service Officer to join the team at AMA Collision Arundel.
Permanent position.
Monday to Friday.
8am - 4.30pm.
We are seeking a Customer Service professional with strong administration and invoicing experience to join our Customer Service team.
You will be assisting and supporting our wider team and managers with administration and invoicing support and liaising with our external stakeholders (insurers etc).
Apply or call us today on ************ for a confidential chat.
What You'll Do
Ensuring the environment is always customer friendly
Greeting customers on arrival.
Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
Contacting customer to ensure that they are satisfied with the AMA experience
Telephone and email correspondence




Supporting management with inventory (parts, paint, consumables etc)
Liaise with insurance providers regarding claims/repairs
What We're Looking For:
Proven experience within a Customer Service position
Highly professional and personable with strong relationship building skills
Strong systems experience and competent computer abilities
Excellent verbal and written communication skills
Ability to meet strict deadlines and follow company processes and procedures
Able to work effectively and collaboratively with the team
Why AMA Collision?
Because Careers Driven By You isn't just a tagline – it's our promise.
We back you with:
Stability – AMA Group's national network of 140+ sites
Training & career growth opportunities
Reward & recognition programs
Referral bonuses if you bring a mate
Discounts on parts and tools
Uniforms provided
24/7 free counselling for you and your family
About AMA Collision & AMA Group
AMA Collision is part of AMA Group — the largest collision repair network across Australia and New Zealand.
When you join us, you're not just joining a workshop — you're joining a network of opportunity.
With national reach and diverse businesses under one roof, you'll have the freedom to grow your career, relocate, and explore recent pathways wherever life takes you.

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