Totaline, is the authorised distributor of genuine Carrier air-conditioning parts in Australia, and provide our customers with specialist HVAC aftermarket supplies to the air-conditioning, heating and refrigeration industry, providing them with a choice of solutions.
As a business, you will be joining a community of professionals, driven by purpose, innovation, and integrity, united by a shared mission: to deliver innovative solutions that make a real impact, where every team member plays a vital role in driving our growth and shaping the industry we serve.
About the role
This is a full-time trade counter sales, customer service and operations support [Parts Interpreter] role for our branch in Belmont - WA.
Reporting to the Region Manager, you will be responsible for providing excellent selling and service experience to our customers, aiming to achieve exceptional satisfaction and promoting Totaline as customers preferred one-stop-shop for all their after-market, parts and supply needs.
What you'll be doing
Identifying customer needs and recommending appropriate products and solutions
Processing sales orders and customer payments efficiently
Aiming to contribute to branch growth through new customer acquisitions
Providing knowledgeable and friendly assistance to customers at the trade counter




Maintaining accurate inventory counts and stock management
Liaising with the wider team to ensure customer queries are resolved in a timely manner
You will also have shared warehouse responsibilities
What we're looking for
Previous experience in a customer-facing sales role, ideally within the air conditioning and refrigeration industry is preferred though not essential
Strong product knowledge and the ability to provide technical advice to customers
Excellent communication and interpersonal skills to build rapport with customers
Attention to detail and the ability to work accurately under pressure
A proactive, customer-focused approach and the desire to exceed customer expectations
Flexibility to work in a fast-paced, dynamic environment
What we offer
We offer an excellent remuneration package + super and additional opportunity to earn in incentive.
You will have access to a range of extra benefits program, such as generous staff purchase discounts, salary sacrifice initiatives, self development through various internal training program and additional learning opportunities.
Ready to join our team and take the next step in your career!
Apply now with a copy of your updated CV, detailing your experience, skills and achievement in the field.

📌 Counter Sales Rep [Trade Store -Parts Interpreter] (Western Australia)
🏢 AHIC (AUSTRALIA
📍 Western Australia