Department for Environment and Water
Job reference:******
Location:**** - ADELAIDE
Job status:Ongoing
Eligibility:Open to EveryoneAbout the Role:
The Customer Services Officer is the first point of contact for
external customers at the Adelaide CBD Customer Service Centre.
The
role is responsible for delivering a high standard of customer
service and providing administrative support that assists in the
effective and efficient operations of the centre.
The role provides
high quality customer service by modelling service excellence
behaviours that meet the needs of customers and stakeholders and
enhances the corporate profile of the Department.
The role is
responsible for working with regional staff and other internal
stakeholders to deliver project outcomes.
What can we offer you!
Working in an organisation that is contributing to
significant environmental outcomes in the great state of South
Australia!
Be part of a fun, collaborative and supportive team.
Free entry into DEW managed Parks in South Australia.
Salary Sacrifice Benefits.
Access to our Employee Assistance Program (EAP).
Access to our Fitness Passport Program.
Meaningful and rewarding career.
Contract:Ongoing
Desirable Criteria (including
qualifications)
A tertiary qualification in Business Administration or
related area.
Special Conditions:
May be required to participate in responses to state
emergencies or associated duties.
You must be an Australian citizen, permanent resident, or
provide evidence that you hold a valid working visa that allows
you to work in Australia.
This role requires candidates to provide a Nationally
Coordinated Criminal History Check which must be renewed every




three years before expiry.
DEW will cover the cost of
renewal.
May be required to undertake intra or interstate travel,
occasional overnight absences, and work outside of the normal
hours of work.
A successful applicant who is not currently employed by the
Department for Workplace and Water will be required to have an
original photo identification document sighted and provide a valid
Nationally Coordinated Criminal History Check (NCCHC) issued within
the last 12 months.
This information must be supplied by all
applicants who are shortlisted for interview.
Remuneration:ASO3 ($74,095 min - $78,694 max)
p.a.
Enquiries to:
Jemma Pilgrim, A/Team Leader
Commercial Services
******
PH: **************
Application Instructions:
Applications are to be submitted online through I WORK FOR SA.
Applicants are to submit a pre-employment declaration, current CV
and letter of application (max. 3 pages) addressing the Essential
Criteria (including qualifications) as outlined in the Role
Description.
The Department for Environment and Water is committed to
building a diverse and inclusive workplace.
We encourage
applications from people with diverse backgrounds including all
ages and gender identities, Aboriginal and Torres Strait Islander,
people with disability, culturally and linguistically diverse and
LGBTIQA+.
Applications close:02/08/2026 11:00 PM
Attachments:
- Pre-Employment-Declaration_******.pdf
- Role Description ASO3 Customer Services Officer.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time.
Applicants are encouraged to discuss the flexible working arrangements for this role.

📌 Customer Services Officer (Adelaide)
🏢 Department for Environment and Water
📍 Adelaide