Deliver exceptional customer service while supporting patients and clinicians in a fast-paced, collaborative healthcare environment
Use your administration and organisational skills to coordinate appointments and support high-quality patient care
Temporary part time position (32 hours per fortnight) parental leave relief
About the role
As a Patient Administration Assistant you will provide high quality reception/administration services within medical imaging and/or bone densitometry, including patient administration functions - ensuring service expectations of all stakeholders, patients and referring clinicians are met.
This may be at our primary sites at University Hospital Geelong or at one of our community sites.
Key responsibilities
Serve as the first point of contact for patients and visitors, providing a warm and professional experience
Assist clinicians and patients with scheduling appointments and managing patient flow
Process and maintain patient information, requests, and correspondence in Barwon Health systems, ensuring accuracy for billing and Medicare compliance
Support specialized imaging areas and clinicians, including patient preparation, report coordination, and administrative tasks
What we're looking for
Strong Interpersonal Skills - ability to liaise across a broad range of clients/customers, including patients, clinicians, external customers, fellow team members and Barwon Health management
Demonstrated experience working within a team environment in either an administration or customer service position
High level of computer literacy including Microsoft 365, with an aptitude to learn new specialised computer programs
Ability to work independently, interdependently and flexibly within a multidisciplinary program.
Excellent organisational and administrative skills




Position DescriptionPlease note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health staff benefits
Excellent working conditions and a solid sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Extensive professional development opportunities
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click Here
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people.
Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government ()
Additional information
If you need adjustments to participate in the recruitment process, please contact us at ******
All appointments are subject to:
Satisfactory Police Record Check
Immunisation Status Clearance
Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Please note: We do not accept resumes via email.

📌 Patient Administration Assistant (Warrnambool)
🏢 Barwon Health
📍 Warrnambool