You'll love this role if you're naturally valuable with people, enjoy working towards goals and want your effort to influence what you earn.
You'll spend most of your day speaking to customers who've already started a quote.
You'll take the time to understand what's important to them, explain their options clearly and help them navigate their choices.
Some calls are easy.
Others take resilience, confidence and the ability to work through questions or objections.
In this fast-paced role, you'll work towards clear goals while doing what you do best, connecting with people and seeing your effort reflected in your results.
You'll learn through paid training and regular coaching.
As your confidence and capability grow, so does your opportunity to earn through our performance incentive program.
Many of our leaders started in this role, so if you're willing to learn and keep improving, you'll find genuine opportunities to grow your career here.
What you'll be doing
A full time role in-office at Sippy Downs
Speak with customers on the phone and help them understand and choose the right cover
Build rapport, uncover customer needs learn how to guide conversations confidently
Read and interpret policy information in real time, explaining cover and costs clearly
Navigate multiple systems while managing customer information accurately
Work towards individual and team sales targets while building strong sales habits
Learn how to handle objections and turn challenging conversations into positive outcomes
Develop your sales capability through regular training, coaching and ongoing feedback
What great looks like
Enjoy working towards goals and taking ownership of your results
Are motivated by achievement and continuous improvement
Communicate confidently and build trust quickly with customers
Stay resilient and positive when conversations don't go your way




Learn from feedback and look for opportunities to improve
Take pride in delivering great customer outcomes while achieving strong sales results
What you'll get
Competitive base salary plus performance-based incentives
Paid training and ongoing coaching from experienced leaders
Clear career pathways into senior sales, coaching and leadership roles
Set start and finish times so you can plan life outside work
22 days annual leave, plus volunteer leave
Annual salary reviews
Discounted Youi insurance products
Fitness Passport membership access
Free skin checks, flu vaccinations and wellbeing initiatives
Supportive team culture that celebrates effort, improvement and success
Ready?
HitApplyand we'll circle back.
Why Youi
We're here to make insurance better by being more human.
You're not just doing your job, you're making sure real people get looked after, especially when life doesn't go to plan.
Every conversation, every decision, every day you're part of raising the bar for want awesome service really means.
We set high standards and recognise people who deliver.
Results are rewarded through incentives, everyday shout-outs and recognition programs, so the impact you make never goes unnoticed.
You'll know what's expected of you, where we're heading and how your work contributes.
We grow our own people here, with clear pathways, structured development and hands-on coaching, helping many team members step into leadership and specialist roles across the business.
And as more customers choose Youi, we keep growing, creating new roles and opportunities to build your career over time.
We don't just want insurance to be different; we're actively making it better.
And we're doing it together.
Work that's a bit more you shaped.
Visityoui.com.au/about-us/careersor jump on Instagram@yourlifeatyouito see what work life with us looks like.

📌 Sales Advisor (Queensland)
🏢 Youi Insurance
📍 Queensland