Plenti is a fintech lender seeking a Customer Support Team Leader to guide a high-performing team across phone, chat and email.
You will coach staff, manage escalations, and drive daily operations while delivering exceptional customer experiences.
This role emphasizes people development, process improvement and compliance, with a focus on SLAs and data-driven performance.
3–5 years leadership in customer service and familiarity with financial services are preferred.
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📌 Customer Support Team Leader - Elevate Cx & Coaching (South Australia)
🏢 Doist
📍 South Australia
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