Location:Yatala, QLD
Hours:Monday to Friday, 8:30am – 4:30pm
About the Business
Darley Aluminium is a national aluminium distribution and manufacturing company with over 25 years of trading history.
From our humble beginnings as a family business, we've grown with a clear vision for the future—and we're looking for the right people to help us achieve it.
About the Role
We are seeking a motivated and detail-orientedCustomer Service & Accounts Receivable Clerkto join our Yatala team.
This is a diverse role combining customer service and Accounts Receivable responsibilities.
You will play a key role in supporting our customers while also overseeing debtor accounts and assisting with day-to-day finance functions.
This position is ideal for someone who enjoys building relationships with customers but is equally confident handling accounts and working with numbers.
Key Responsibilities
Customer Service:
Accurately enter and manage customer orders in the system
Answer incoming calls and process phone orders in a professional and timely manner
Maintain customer-exclusive stock holdings, ensuring accuracy, availability, and alignment with customer requirements
Provide prompt and effective support to customers and internal teams
Build and maintain strong customer relationships
Accounts Receivable:
Proactively follow up outstanding payments and manage debtor accounts
Reconcile customer accounts and investigate discrepancies
Generate invoices and credit notes accurately
Liaise with customers regarding account queries and payment issues




Maintain accurate and up-to-date account records
General Support:
Welcome and assist customers, staff, and visitors as required
Provide administrative support across internal departments
Skills and Experience
To succeed in this role, you will ideally have:
Previous experience in a similar Customer Service role
Previous Accounts Receivable or accounts experience is essential
Confidence in chasing outstanding payments and managing customer accounts
Strong attention to detail and accuracy
Excellent communication and relationship-building skills
Ability to multitask and manage competing priorities
Solid data entry skills
Intermediate Microsoft Office skills
Benefits and Perks
In addition to your salary, you will also be entitled to:
4 weeks annual leave + 2 weeks personal leave
Prospect to purchase an additional 2 weeks annual leave after 1 year of service
12% superannuation guarantee
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Access to EAP counselling services for you and your immediate family
Annual flu vaccination program
Why You'll Love Working at Darley
Supportive and inclusive environment:Teamwork and respect are at the heart of everything we do
Varied role:Enjoy a balance of customer interaction and accounts responsibility
Opportunities to grow:We invest in our people with training and career progression
Darley culture:Collaboration, respect, and continuous improvement guide everything we do
Only successful candidates will be contacted.
No agencies please.

📌 Customer Service & Accounts Receivable Clerk (Gold Coast)
🏢 Darley Aluminium
📍 Gold Coast