Receptionist / Administration Officer
Full-Time | Gold Coast, QLD
Active Building Approvals is a fast-growing private building certification company based on the Gold Coast.
We're currently in an exciting stage of rebuilding and growing our business, and we're looking for an enthusiastic, organised and positive person to become the face of our office.
If you enjoy working in a fast-paced environment, love helping people and can stay calm when things get busy, we'd love to hear from you.
About the Role
As our Receptionist / Administration Officer, you'll be the first point of contact for our clients, builders and councils.
No two days are the same, so we're looking for someone who can juggle multiple tasks, communicate confidently and keep everything running smoothly behind the scenes.
You'll be joining a small, supportive team where everyone works together and genuinely enjoys what they do.
Key Responsibilities
Answer and direct incoming phone calls
Welcome clients and visitors to the office
Manage shared inboxes and respond to enquiries
Prepare and send correspondence
Assist with building approval administration
Liaise with builders, homeowners, councils and consultants
Maintain accurate records across multiple software systems
Schedule inspections and appointments
General office administration and data entry
Support the management and certification team as required
About You
We're looking for someone who:




Has outstanding customer service skills
Is highly organised and enjoys staying on top of multiple tasks
Remains calm under pressure and thrives in a busy environment
Has excellent written and verbal communication skills
Is proactive and takes initiative
Has strong attention to detail
Is reliable, positive and enjoys being part of a team
Has good computer skills and can pick up current systems quickly
Experience
Desired but not essential:
Experience in building certification, construction, town planning or the building industry
Previous administration or reception experience
Experience working with councils or regulatory environments
If you don't have industry experience but have the right attitude, willingness to learn and excellent organisational skills, we encourage you to apply.
What We Offer
Full-time, stable employment
Supportive and close-knit team environment
Opportunity to grow with a business that is expanding
On-the-job training and ongoing development
Varied and rewarding work where no two days are the same
A positive workplace where your contribution genuinely makes a difference
If you're looking for more than "just another admin job" and want to be part of a company that's building something exciting, we'd love to hear from you.
Apply now with your resume and a short cover letter telling us why you'd be a great fit for Active Building Approvals.

📌 Administration Officer (Gold Coast)
🏢 Active Building Approvals
📍 Gold Coast