Branch Concierge – Fairfield
Location: Cabramatta, NSW, AU
Part Time Roster ****** hours per week)
Monday: 9.00am – 4.00pm
Tuesday: 9.30am – 4.00pm
Thursday: 9.30am – 4.00pm
Friday: 9.30am – 4.00pm
Responsibilities
Greet each customer and understand their enquiry, guiding them to the appropriate channel.
Build personal connections with customers through meaningful conversations to enhance their experience.
Provide options for customers through education and demonstration of our in‐branch technology and digital banking options.
Be aware of movements within the branch, ensuring it runs effectively and efficiently and that customers are satisfied with their experience.
Qualifications and Desired Skills
Proven track record of delivering exceptional customer service, ideally in financial services, retail or hospitality.
Excellent communication skills and display all right behaviours to maintain an approachable and professional demeanor.
Ability to manage customer expectations with a skilled presence.
Genuine interest in building a career with CommBank and improving the financial wellbeing and lives of customers.
Arabic language skills highly desirable.
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📌 Branch Concierge - Fairfield (Brisbane)
🏢 Commonwealth Bank Of Australia
📍 Brisbane
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