Support end to end employee lifecycle across a large organisation
Build specialised HR operations capability with data-led insights and exposure
12-month Contract with flexible working locations of Brisbane, Sydney or Melbourne
Job Description
Support end to end employee lifecycle across a large organisation
Build specialised HR operations capability with data-led insights and exposure
12-month Contract with flexible working locations of Brisbane, Sydney or Melbourne
About The Role
Join the People Operations team on a 12-month contract supporting the delivery of core HR activities across the employee lifecycle.
This role focuses on ensuring smooth, accurate HR processes and supporting key annual programs.
You will work closely with leaders, employees, and People teams to resolve queries, improve workflows, and enhance experience outcomes.
Your work will contribute to consistent and effective HR service delivery.
What You'll Do
Deliver HR operational services across the full employee lifecycle, ensuring accurate and timely outcomes for employees and leaders
Respond to escalated queries and provide clear guidance across HR processes to resolve issues efficiently
Maintain accurate people data in the HR system, including updates that impact pay, leave, and employment records
Support cyclical HR programs such as performance, reward and talent reviews, ensuring smooth execution and stakeholder alignment
Analyse data and identify discrepancies to provide informed recommendations and improve process accuracy
Collaborate with People teams to streamline workflows and improve operational performance and service delivery
What You'll Bring
Experience in a customer-focused, HR or administrative environment, applying attention to detail and process discipline in daily work




Ability to interpret data and translate insights into practical recommendations that improve outcomes
Robust stakeholder engagement skills, with the ability to guide employees and leaders through HR processes and uplift self-service capabilities
Clear written and verbal communication, used to explain complex information in a simple way
High level of integrity and confidentiality when handling sensitive employee information
Exposure to HR processes or studies in HR or business, with a willingness to continue learning and developing capability
What You'll Enjoy
Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition.
Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
Paid volunteer leave, donation matching, and unlimited emergency response leave
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits:
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.
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📌 Hr Operations Consultant (Melbourne)
🏢 Suncorp Group
📍 Melbourne