Medical Receptionist & Administration Assistant
Chiropractic On Winston | Melrose Park, SA
Part time | Rotating Roster
About Chiropractic On Winston
At Chiropractic On Winston, we believe great healthcare is about more than treating pain - it's about empowering people to move well, feel well and live healthier lives.
We are a family-focused allied health clinic providing evidence-based chiropractic care, remedial massage, dry needling, laser therapy and rehabilitation services to people of all ages. Our mission is to provide the community with the highest standard of healthcare through compassionate, patient-centred care, continuous learning and attention to detail.
Everything we do is guided by our values of
Compassion, Excellence, Trust, Community and Empowerment
. We take pride in building genuine relationships with our patients and creating an environment where every person feels welcomed, listened to and supported throughout their healthcare journey.
As our clinic continues to grow, we're looking for an organised, compassionate and proactive Medical Receptionist & Administration Assistant to become an integral part of our team.
About the Opportunity
This is much more than a reception role.
As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience from the moment they contact our clinic. You'll support our practitioners, assist with the smooth day-to-day running of the practice and help ensure every patient receives exceptional service.
Working in a busy allied health environment, you'll enjoy variety in your day, work closely with a supportive team and contribute to the continued growth of our clinic.
We're looking for someone who enjoys connecting with people, takes initiative, is highly organised and genuinely cares about providing outstanding customer service.
Key Responsibilities
Deliver a warm, professional and patient-centred experience across every patient interaction.
Welcome patients and visitors while coordinating appointments and enquiries.
Manage incoming telephone calls, emails and online enquiries with empathy, professionalism and efficiency.
Coordinate practitioner diaries, appointments and scheduling.




Process patient payments, HICAPS, Medicare and EFTPOS transactions accurately.
Maintain accurate patient records while ensuring privacy and confidentiality at all times.
Provide high-quality administrative support to practitioners and the broader clinic team.
Assist with patient recalls, follow-up communications and general correspondence.
Support the clinic's marketing activities through social media, Canva, website updates and other administrative projects where required.
Maintain a welcoming, organised and professional clinic environment.
Contribute to continuous improvement by supporting new systems, processes and initiatives that enhance the patient experience.
To Be Successful in This Role You Will Have
Previous experience in a reception, administration or customer service role (experience within medical or allied health is highly regarded).
Outstanding customer service and interpersonal skills.
Strong organisational skills with exceptional attention to detail.
The ability to confidently manage multiple priorities in a busy environment.
Excellent written and verbal communication skills.
Confidence using Microsoft Office applications and learning new software.
Experience with HICAPS, Medicare claiming or medical practice software will be highly regarded.
Experience using Canva, social media platforms or AI tools to support administration or marketing will be viewed favourably.
You Will Also Bring
A warm, friendly and professional approach to every interaction.
A genuine passion for helping people and creating exceptional patient experiences.
Initiative, accountability and a willingness to learn.
The ability to work independently while contributing positively to a collaborative team workplace.
A calm, organised and solutions-focused approach during busy periods.




A commitment to continuous improvement and maintaining high professional standards.
A desire to become a valued member of a close-knit team that genuinely cares about its patients and community.
Role Requirements
Availability to work between Monday and Friday, 8:15am - 7:15pm.
Availability for occasional Saturday mornings (8:15am - 1:00pm) to cover leave.
Reliability and flexibility to assist with additional shifts where needed.
National Police Clearance (or willingness to obtain).
Competent use of Microsoft Office applications (Word and Excel).
Why Join Chiropractic On Winston?
At Chiropractic On Winston, you'll become part of a supportive team that genuinely enjoys working together and making a positive difference in the lives of our patients.
We believe our people are just as important as the care we provide. You'll be encouraged to contribute ideas, continue developing your skills and play an active role in creating an exceptional experience for every patient who walks through our doors.
Working with us means you'll enjoy:
A welcoming, family-focused workplace culture.
A supportive and collaborative team environment.
Ongoing professional development and learning opportunities.
A varied role where no two days are the same.
The opportunity to build meaningful relationships with patients and become part of their healthcare journey.
The satisfaction of contributing to a practice that is passionate about improving the health and wellbeing of its community.
How to Apply
We're looking for more than someone to answer phones.
We're looking for someone who genuinely enjoys helping people, takes pride in creating exceptional experiences and wants to become an important part of a team that cares deeply about its patients and community.
If this sounds like you, we'd love to hear from you.
Please submit your current resume and a cover letter outlining your motivation for the position and why you would be a great fit for the Chiropractic On Winston team.
If you have any questions or would like a confidential discussion about the role, please contact us on
**************
or email
******
.

📌 Allied Health Receptionst (Adelaide)
🏢 Chiropractic On Winston
📍 Adelaide