Join a Reputable, Growing Team on the Gold Coast!
We have an exciting opportunity for a full time Stone Care Sales Specialist & Scheduling Assistant to join our team in Arundel. We are looking for someone that has great organisational skills, highly motivated and has a drive to get things done.
This role is fundamental to the business by servicing customers to a high standard, it requires someone who takes pride in their ability to talk to customers and assist in their needs, whilst also being able to enter their info into our CRM & adhering to tight deadlines with follow up contacts. This is a telephone and computer-based role that requires strong multitasking abilities.
The Marble Man provides a 5-star service to deliver effective stone care and restoration solutions specialising in Polishing, Cleaning, Repairs and Sealing marble and other stone surfaces. Our successful and reputable business, based on the Gold Coast has been servicing NSW to the Sunshine Coast for over 30 years. Most of our team members have been with the company for 5+ years and some nearly 20! This shows something about the company culture, right?
Position:
You will be responsible for dealing with incoming customer enquires over the phone & email duties involving answering customer enquiries, booking inspections, preparing proposals for clients and completing follow up calls. Managing your enquiries from start to finish & assisting with scheduling of jobs.
There are also extra general office duties as required.
What will make you stand out:
Office Administration Sales-Quoting Role
: Previous experience in a similar telephone, computer quoting sales role,
Scheduling Skills:




Experience in scheduling and booking field technicians for jobs specific to their trade skills.
Hours
Full time role 5 days per week 8:30am - 5:00pm Monday to Thursday & 7:30am - 4pm Friday
Experience
· Experience with high volume telephone calls and a well-developed and confident sales telephone manner.
· Effective communication (verbal and written) with the ability to interact confidentially and professionally with customers on the phone and fellow colleagues.
· Minimum proven experience within a customer-focused role.
· Experience managing live schedules and making real-time adjustments on the fly as urgent priorities, delays, or emergencies arise.
· Excellent time management skills with the ability to multi-task and prioritise work and work against tight deadlines.
· IT proficiency in MS Office including Word, Excel and proven experience in accurate Data Entry.
· Good to excellent typing skills required.
· All other training is provided!
Do you have what it takes?
As a person we are looking for someone who is self-motivated and proactive with a willingness to learn. High attention to detail is essential with the ability to follow checklists and systems.
You thrive in a small team environment and take pride in always assisting your colleagues. We are looking for a team player, who is punctual and reliable, also with the ability to work confidently and independently in tasks.
Previous experience or knowledge of stone or building industry would be an advantage although not essential as we provide all training required.
Interested?
Think you're the perfect fit for the team? We'd love to hear from you – please submit your resume and a cover letter highlighting your skills and experience for this role. Share with us why you're the right choice for this position.

📌 Scheduling Assistant & Telephone Sales (Gold Coast)
🏢 The Marble Man
📍 Gold Coast