ABOUT US
East Coast Energy Solutions is a locally owned and operated renewable energy specialist proudly servicing Far North Queensland. From residential solar and battery systems through to large-scale commercial projects, we're passionate about delivering exceptional customer experiences and industry-leading solutions.
As we continue to grow, we're looking for a proactive and organised Operations Administrator to become an integral part of our Cairns team.
ABOUT THE ROLE
This is far more than an administration role.
As our Operations Administrator, you'll be at the heart of the business, working across administration, marketing, scheduling, HR, safety and day-to-day operations to keep everything running efficiently. No two days are the same, making this the perfect opportunity for someone who enjoys variety and loves finding better ways of doing things.
Your day could include:
Coordinating daily administration and supporting operational workflow
Assisting with job scheduling and liaising with field teams
Managing customer enquiries and ensuring an exceptional customer experience
Supporting HR, onboarding and workplace health & safety administration
Creating social media content, marketing campaigns, website design and customer engagement initiatives
Assisting with CRM management, customer communications and lead nurturing
Processing compliance documentation and network applications
Identifying process improvements and helping implement more efficient systems
Providing general administrative support across all areas of the business
WHAT WE'RE LOOKING FOR
We're looking for someone who is organised, proactive and genuinely enjoys wearing multiple hats.
You'll be someone who:




Loves variety and can confidently juggle multiple priorities
Takes ownership and enjoys solving problems independently
Has excellent organisational and communication skills
Is highly detail-oriented and takes pride in accurate work
Enjoys working with people and delivering outstanding customer service
Is comfortable learning new systems and technology
Brings positive energy and enjoys being part of a small close-knit team
Experience we'd love to see:
Previous administration, operations or office coordination experience
Experience supporting trade or construction businesses (highly regarded)
Simpro, Pipereply or similar software experience (preferred)
Marketing, social media or content creation experience (preferred)
HR, compliance or WHS administration experience (advantageous)
Bonus points for:
Experience supporting trades, technicians or field teams
Understanding of solar workflows, warranties or network applications
Exposure to social media or website management (WordPress/ Elementor)
WHAT WE OFFER
Full-time | Monday-Friday | 8:00am-4:00pm
Competitive salary based on experience
Uniforms provided
Ongoing training and career development
Supportive, family-oriented team culture
Work in one of Australia's fastest-growing industries
Genuine opportunity to shape the role, contribute ideas and make a real impact on a growing local business
If you're looking for a role where your work genuinely matters, your ideas are valued and every day brings something different, we'd love to hear from you.
Pay: $60,****** – $75,****** per year
Advantages:
Employee discount
Employee mentoring program
Parental leave
Salary packaging
Work Location: In person

📌 Operations Administrator (Queensland)
🏢 East Coast Energy Solutions
📍 Queensland