31 Jul
|
Feros Hotel Group
|
New South Wales
31 Jul
Feros Hotel Group
New South Wales
About The Wilton
The Wilton at Bingara Gorge is located in the stunning surroundings of Bingara Gorge Golf Course. It features a family-friendly bistro and bar, a spacious outdoor kids' play area, an inviting beer garden, dedicated sports bar, verandah overlooking the Golf Course and premium facilities for special events and celebrations.
The Role
We are seeking a passionate and capable
2IC
to support the Licensee in the day‐to‐day operation of The Wilton. You'll play a key leadership role in ensuring the venue runs smoothly, the team performs at its best, and guests enjoy consistently exceptional experiences.
Your responsibilities will include:
Working closely with and supporting the Licensee across all aspects of venue operations
Ensuring the team executes opening and closing procedures effectively
Maintaining high standards of venue presentation and service delivery
Handling customer enquiries and resolving complaints with professionalism
Coaching, training, and developing team members across bar, bistro, and floor
Monitoring performance, providing feedback, and fostering a positive team culture
Work with licensee on recruitment and induction of venue staff
Ensuring all legal, licensing, and company policies are understood and upheld
What is needed to be successful in this role?
You're a hospitality professional who thrives in a quick‐paced environment and leads with confidence, warmth, and integrity. You bring:
Experience in a similar role within a high‐volume hospitality venue
Current RSA, RCG, ARCG & First Aid certificates (essential)
Strong leadership skills with the ability to motivate and guide a diverse team
Excellent communication, organisation, and problem‐solving abilities
A proactive, hands‐on approach and a passion for creating memorable guest experiences
Solid understanding of RSA, RCG, WHS, and venue compliance requirements
Please note that you must be available to work on weekends, nights, and public holidays.
Why Join Us
The Feros Group has been shaping hospitality since the early ****s. With 9 thriving destinations across the Sutherland Shire, Sydney CBD and NSW South Coast — and more on the horizon — we're known for creating venues where community, family values, and memorable guest experiences come first.
At Feros Group, we believe in rewarding and growing our people. You'll enjoy:
Generous staff discounts across all venues
Ongoing training & development opportunities
Clear pathways for career progression — we promote from within
A vibrant workplace culture with regular social events
📌 2Ic (New South Wales)
🏢 Feros Hotel Group
📍 New South Wales