Blue Sky Services (VIC) Pty Ltd is an Australian-owned and operated company specialising in commercial cleaning and integrated facilities services since ****. Our organisational culture is built on transparency, honesty, and integrity. We are committed to delivering exceptional service while building long-term partnerships with our clients through professionalism, innovation, and strong governance.
Role
We are seeking an experienced and motivated Client Service Supervisor to join our growing operations team.
This is a hands-on role responsible for managing client relationships, supervising service delivery across multiple sites, leading frontline teams, and ensuring our high standards of quality, safety, and customer satisfaction are consistently achieved.
Key Skills & Attributes
Previous experience in a Client Service Supervisor, Operations Supervisor or similar role (Cleaning or Facilities Management industry preferred)
Strong leadership and people management skills
Excellent communication and customer relationship management abilities
Proven ability to manage multiple sites and competing priorities
Strong organisational and time management skills
High attention to detail with sound computer skills (Microsoft Office)
Knowledge of WHS requirements and quality management systems
Ability to problem-solve and make sound operational decisions




Current Australian Driver Licence
Must have full working rights in Australia
Duties & Responsibilities
Manage day-to-day operations across allocated client sites
Build and maintain strong relationships with clients and respond promptly to service requests
Supervise, coach and support cleaning teams to achieve service excellence
Conduct regular site inspections and quality audits
Ensure compliance with company policies, client requirements and WHS legislation
Manage staff rosters, attendance, performance and workforce planning
Assist with recruitment, onboarding and training of new employees
Investigate customer complaints, incidents and service issues and implement corrective actions
Monitor operational KPIs and prepare reports as required
Identify opportunities for continuous improvement and operational efficiencies
Support business growth by maintaining high levels of client satisfaction
What We Offer
Market-competitive salary package
Company vehicle
Mobile phone and laptop
Ongoing professional development and training
Supportive leadership team with opportunities for career progression
A dynamic and growing organisation where your contribution is recognised
Applications close: Monday, 3 August ****.
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📌 Client Service Supervisor (Melbourne)
🏢 Blue Sky Services
📍 Melbourne